Question about Motorola Mobility W315 Cellular Phone

Motorola W315 Screen Problem

My daughter has a Motorola W315, and suddenly the screen goes all white- the main screen and the small one when it is closed. It still makes calls and receives them, but there is nothing but white on the display. Any ideas?

1 more comment
grayner Feb 29, 2008

Yeah, my phone started acting up the same way-- it still recieves calls fine, my alarm still goes off way too early in the morning.....but the inside screen is just white, and the outer screen has the black and white pixels inverted. I've tried the basics (restarting, removing and replacing the battery, charging) but nothing seems to be working.
zachvollrath Apr 29, 2008

I have the same trouble. The main display screen is always blank but illuminated, and the smaller front display works fine but the colors are inverted. I suspect it is a software problem and not a hardware malfunction. Does anyone know how to reset this model without a working display screen? Does anyone know how to extract the phone book/contact list without a working display? Any help would be appreciated.
bc4_3sky Jul 14, 2008

Exact same problem. Inside display is illuminated but blank, outside display with time / date colors inverted. Tried master reset (walked through with another phone to get to appropriate menu area) - did not fix the problem.

1 Answer

Anonymous

I have the exact same problem... you could find someone with the same phone and find out how to get to the master reset without looking at the screen..that might work, but you would have no numbers.

Posted on Jul 14, 2008

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