Muted Sound I have a set of chimes that when you try to play them the rubber striker does not hit the bar and others that when they are struck they sound muted (like when you hold your hand against the chime)...Any help??

SOURCE: The clapper on the A#/Bb-6

Frankly, I would analyze what the clappers ar made of and MAKE them yourself. If they are plastic, find suitable material and make your own. If metal, you can have a metalshop make some for you.

Finding replacements either piecemeal or individual chimes is NOT likely to happen.

SOURCE: The head of my A6

You will have a near impossible task to find a replacement. Try at a music store that deals in student instruments. This is not high tech and the technology has not changed much so you might luck out.. DO NOT leave any part of your set with them... they tend to get lost.

If you can't get the part then your choice is to MAKE a suitable part. It is often not hard to come up with a substitute. If the metal of the chime has cracked, then have it welded and then tune it with a file...

SOURCE: I am trying to replace

Suzuki does sell individual replacements, I bought a few last year. If there are a few unusable chimes now, you can try to tune them, nothing to lose, I was able to tune 8 of ours and 2 others were too far gone and had to be replaced. They tune like a tuning fork, which is what they are. If the chime is flat, you either file the tips, in effect making the legs shorter, this must be done evenly or sustain will be affected, or, the inside of the legs near the tips can be filed, again evenly, to reduce mass. If the chime is sharp, filing is done down in the "******" area.