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Question about JVC AV-27D303 27" TV

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Lightning I am an insurance adjuster, I want to fairly settle a customers claim for a TV that was damaged due to power surge caused by lightning. TV is a tube type JVC AV-27d303 27" Can anyone tell me what happens when a TV is subjected to power surge caused by lightning? The TV does go on, but the screen is definetly not right. Screen lights up strangely and the power button will not go off once you turn it on. By policy language, I need to repair if it can be repaired for less then the cost of the TV ($445.00) Any information will be appreciated.

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Hi adjuster...I'm sorry I'm not prepared to specifically list the chain of events when an individual electronic component, let alone a series of electronic components, which, when properly phased, assembled, and provided applicable AC/DC voltage/wattage/amperage is exposed to currents in excess 500% of it's inherent design specifications. However, this paragraph does directly pertain to your last sentence in your post, which is intended to give you the insight into the methodology required to answer your seemingly simple question of "what happens when a TV is subjected........" I understand your predicament, which is causing you to ask this question. I understand that no T is left un-crossed in the specifications of your Policy and Remediation practices, however, I think you're going to have to interpret this case in the Spirit of the Intention with the policy. Although this particular TV may have been on the high-end of the spectrum within it's class at the time of release, for $445.00 you could replace this with a new current tube type TV, which in todays market, could be in the high-end of the spectrum in tube tv's. And therein lies your predicament because you will be exceeding your limit of making your Client WHOLE. If this is stated as unacceptable as a standard within your company, you do have an argument in that you have a wonderful marketing and relationship tool with this Client by selling the fact that you are exceeding the indemnification limits by replacing his unit with a better one, yet staying within replacement costs.....I hope I have helped you with your issue.....good luck my friend

Posted on Aug 08, 2007

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It's not the outage that causes the issue, it is the power surge when it goes, often caused by a lightning strike of 100,000 volts, and also a surge when the power comes back on. If it took out one board, it took them all out, because they are all connected together.

Change all the boards, but I bet it still won't work. Claim to your electricity utility company or claim on house insurance.
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Your power outage may have been caused by a nearby lightning strike, or any number of
1000 different reasons that cause power surges, brown-outs, voltage spikes, inductive loading,
and/or utility pole breaker trips and resets (this accounts for your power loss (a pole breaker trip),
followed by restoration of power (the pole breaker automatically reset) - even plain old high electrical demand causing an overload due to air conditioning demands caused by hot weather.
When the pole breaker reset, your TV caught a power surge.
Whenever a power outage occurs, quickly power off (or better, unplug) any/all computers, TVs,
etc. that are not protected by surge-protection.
As an electrician, when someone loses an item of electronics concommitant to an electrical
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always traceable to a nearby lightning strike (or the power company provided equivalent), accompanied by inadequate surge protection for
the VCR/TV/Computer/Stereo/uninsured valuable electronic item/XBOX 360/Nintendo Wii.
Surge protection can
be provided by the consumer at the power strip (a good one with builtin MOV protection and a
warranty costs $20, whereas a zero-protection 4-outlet or 6-outlet power strip will cost $4-$5).
Your electrician can provide whole-house surge protection where a whole-house MOV-based (metal oxide varistor) surge protector, or per-circuit protection can be installed with
a GFCI breaker (or better, an AFCI breaker) can be installed.
GFCI = ground fault circuit interruptor
AFCI = Arc fault circuit interruptor
Lightning protection is especially important in Florida, which is the "lightning capital of the world."
I've never found a good solution to lightning-fried electronics (random power supply components are destroyed and/or fuse blown), other than renters insurance or homeowners insurance.

Your only real hope for an economical fix is to look for a blown fuse, and replace it.

If desperate to attempt a fix on your own, you could try replacing the entire TV power supply as a module, but even this provides
no guarantee of a fix - lightning damage can extend beyond the power supply.
When traveling, I will always unplug everything before I leave (except the security system),
and also turn off the breakers to unneeded house circuits (which kills the wall switches that
control interior lighting - forcing a burglar to use their flashlight instead of interior lighting)
which is the least convenient lightning protection, but highly effective, and cheap (free).
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The warranty does not cover lightning, check if your insurance covers it.
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Claim fusion on your insurance policy but dont mention lightning as its an act of God and not claimable in many instances
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Lightning hits do some nasty damage to electronics.
Alot of times that type of repair is part of an insurance claim. The insurance company requires estimates and will repair them up to the cost of replacement.

If you arent dealing with an insurance claim on this I'd still recommend a professional estimate.
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