JVC AV-27D303 27" TV Logo
Posted on Aug 08, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Lightning I am an insurance adjuster, I want to fairly settle a customers claim for a TV that was damaged due to power surge caused by lightning. TV is a tube type JVC AV-27d303 27" Can anyone tell me what happens when a TV is subjected to power surge caused by lightning? The TV does go on, but the screen is definetly not right. Screen lights up strangely and the power button will not go off once you turn it on. By policy language, I need to repair if it can be repaired for less then the cost of the TV ($445.00) Any information will be appreciated.

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 84 Answers
  • Posted on Aug 08, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jul 31, 2007
Answers
84
Questions
0
Helped
37988
Points
113

Hi adjuster...I'm sorry I'm not prepared to specifically list the chain of events when an individual electronic component, let alone a series of electronic components, which, when properly phased, assembled, and provided applicable AC/DC voltage/wattage/amperage is exposed to currents in excess 500% of it's inherent design specifications. However, this paragraph does directly pertain to your last sentence in your post, which is intended to give you the insight into the methodology required to answer your seemingly simple question of "what happens when a TV is subjected........" I understand your predicament, which is causing you to ask this question. I understand that no T is left un-crossed in the specifications of your Policy and Remediation practices, however, I think you're going to have to interpret this case in the Spirit of the Intention with the policy. Although this particular TV may have been on the high-end of the spectrum within it's class at the time of release, for $445.00 you could replace this with a new current tube type TV, which in todays market, could be in the high-end of the spectrum in tube tv's. And therein lies your predicament because you will be exceeding your limit of making your Client WHOLE. If this is stated as unacceptable as a standard within your company, you do have an argument in that you have a wonderful marketing and relationship tool with this Client by selling the fact that you are exceeding the indemnification limits by replacing his unit with a better one, yet staying within replacement costs.....I hope I have helped you with your issue.....good luck my friend

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

How can i do a bypasson a circuit board that was struck by lightninh on a tv?

Bypassing a board or a part on the board would be like removing the spark plugs from a car and expecting it to run. On a serious note, if the TV has lightning damage recycle it and buy a new TV, you may be able to turn in a claim to your insurance company, once a set has storm damage even replacing a board may not fix it long term, in our service center we usually won't repair a TV the customer advises of lightning damage,it's a good way to get call backs
0helpful
1answer

My JVC 42inch TV died after a power outage. Replaced the power supply board. Now there is only faint clicking sound in the speakers. Any idea please?

It's not the outage that causes the issue, it is the power surge when it goes, often caused by a lightning strike of 100,000 volts, and also a surge when the power comes back on. If it took out one board, it took them all out, because they are all connected together.

Change all the boards, but I bet it still won't work. Claim to your electricity utility company or claim on house insurance.
0helpful
1answer

My skyworth tv was damage cause by lightning ,no green and red light indicator no power at all.my question is what part to be replace? Please help me...

You did not post the model number but I can tell you that if lightning damaged it, get a new one. Since I dont know your location or situation, you may be able to make an insurance claim if it applies. Lightning is very high voltage and can damage things that are electronic in ways that you cannot detect or see without special equipment. Even then it can damage entire boards, circuits and most components.
0helpful
3answers

Stopped working after a storm

Did you have a power surge after a loss of power? If so your TV is ruined from the surge. In the future use a surge protector if don't already.
1helpful
2answers

Plasma Panasonic TV stopped working

Lightning-damaged electronics are a gamble to repair. Sometimes the problem is a single component, but more often multiple components are damaged, and even if you get it working, something else may die shortly thereafter. If you are lucky, only one board was damaged. My recommendation, if you have homeowner's or renter's insurance, is to put in a claim for the TV and get it replaced.

Having put forth that caveat, the blinking red LED hints that you may have enough left of the set for it to be repairable, especially given that much of a plasma set is already built to cope with high voltages. Try downloading a service manual and following the troubleshooting procedure. Here's the link (it's a Hungarian site, but there's enough English available to find things):
Service manual eprom result list ElektroTanya Service manuals and repair...
0helpful
1answer

Our electricity went out for a few minutes, and since then the TV will not turn on. The green light is flashing. We tried resetting it by pushing a pen point into the reset hole, but it does nothing. ...

Your power outage may have been caused by a nearby lightning strike, or any number of
1000 different reasons that cause power surges, brown-outs, voltage spikes, inductive loading,
and/or utility pole breaker trips and resets (this accounts for your power loss (a pole breaker trip),
followed by restoration of power (the pole breaker automatically reset) - even plain old high electrical demand causing an overload due to air conditioning demands caused by hot weather.
When the pole breaker reset, your TV caught a power surge.
Whenever a power outage occurs, quickly power off (or better, unplug) any/all computers, TVs,
etc. that are not protected by surge-protection.
As an electrician, when someone loses an item of electronics concommitant to an electrical
anomaly, its almost
always traceable to a nearby lightning strike (or the power company provided equivalent), accompanied by inadequate surge protection for
the VCR/TV/Computer/Stereo/uninsured valuable electronic item/XBOX 360/Nintendo Wii.
Surge protection can
be provided by the consumer at the power strip (a good one with builtin MOV protection and a
warranty costs $20, whereas a zero-protection 4-outlet or 6-outlet power strip will cost $4-$5).
Your electrician can provide whole-house surge protection where a whole-house MOV-based (metal oxide varistor) surge protector, or per-circuit protection can be installed with
a GFCI breaker (or better, an AFCI breaker) can be installed.
GFCI = ground fault circuit interruptor
AFCI = Arc fault circuit interruptor
Lightning protection is especially important in Florida, which is the "lightning capital of the world."
I've never found a good solution to lightning-fried electronics (random power supply components are destroyed and/or fuse blown), other than renters insurance or homeowners insurance.

Your only real hope for an economical fix is to look for a blown fuse, and replace it.

If desperate to attempt a fix on your own, you could try replacing the entire TV power supply as a module, but even this provides
no guarantee of a fix - lightning damage can extend beyond the power supply.
When traveling, I will always unplug everything before I leave (except the security system),
and also turn off the breakers to unneeded house circuits (which kills the wall switches that
control interior lighting - forcing a burglar to use their flashlight instead of interior lighting)
which is the least convenient lightning protection, but highly effective, and cheap (free).
0helpful
1answer

Philips 29 inch tv down due to lighting

yes of course it can, you just need to wein a lottery!

It is difficult to say how mucg damage the lightning did. If its just the power supplym anywhere from $200-500 if the spike went further than the intenal fuses and power supply ( fuses after the supply) you may need to mortgage the house. However most times this can be claimed as fusion on your insurance policy. Check whether lightning damage is covered. If not don't mention it just plead ignorance and say it just stopped working after it was turned off.
0helpful
1answer

Killed by lightning, have power, no picture...

The warranty does not cover lightning, check if your insurance covers it.
A lightning strike on such panel ( HDMI ) is very difficult to repair and if not impossible.The HDMI connector is hooked to the ground of the TV set so everything could be damaged.
My advice is not to repair.
0helpful
2answers

Power will not come on, some kind of timer seems to be in place,

Claim fusion on your insurance policy but dont mention lightning as its an act of God and not claimable in many instances
0helpful
1answer

Lightning strike

Lightning hits do some nasty damage to electronics.
Alot of times that type of repair is part of an insurance claim. The insurance company requires estimates and will repair them up to the cost of replacement.

If you arent dealing with an insurance claim on this I'd still recommend a professional estimate.
Lightning damage sometimes is confined to the power supply and once repaired could be fine bit in my experience most items that take a nasty hit are a write off.

** Please re-comment if the suggestion did not work for you, there may be several other possibilities.
** Please add a comment before giving a rating other than Solved
Not finding what you are looking for?

74 views

Ask a Question

Usually answered in minutes!

Top JVC Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

matt martin
matt martin

Level 3 Expert

1259 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Are you a JVC Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...