Question about JVC AV-27D303 27" TV

Lightning I am an insurance adjuster, I want to fairly settle a customers claim for a TV that was damaged due to power surge caused by lightning. TV is a tube type JVC AV-27d303 27" Can anyone tell me what happens when a TV is subjected to power surge caused by lightning? The TV does go on, but the screen is definetly not right. Screen lights up strangely and the power button will not go off once you turn it on. By policy language, I need to repair if it can be repaired for less then the cost of the TV ($445.00) Any information will be appreciated.

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V. Chris Suehiro

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84 Answers

Hi adjuster...I'm sorry I'm not prepared to specifically list the chain of events when an individual electronic component, let alone a series of electronic components, which, when properly phased, assembled, and provided applicable AC/DC voltage/wattage/amperage is exposed to currents in excess 500% of it's inherent design specifications. However, this paragraph does directly pertain to your last sentence in your post, which is intended to give you the insight into the methodology required to answer your seemingly simple question of "what happens when a TV is subjected........" I understand your predicament, which is causing you to ask this question. I understand that no T is left un-crossed in the specifications of your Policy and Remediation practices, however, I think you're going to have to interpret this case in the Spirit of the Intention with the policy. Although this particular TV may have been on the high-end of the spectrum within it's class at the time of release, for $445.00 you could replace this with a new current tube type TV, which in todays market, could be in the high-end of the spectrum in tube tv's. And therein lies your predicament because you will be exceeding your limit of making your Client WHOLE. If this is stated as unacceptable as a standard within your company, you do have an argument in that you have a wonderful marketing and relationship tool with this Client by selling the fact that you are exceeding the indemnification limits by replacing his unit with a better one, yet staying within replacement costs.....I hope I have helped you with your issue.....good luck my friend

Posted on Aug 08, 2007

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1000 different reasons that cause power surges, brown-outs, voltage spikes, inductive loading,
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Alot of times that type of repair is part of an insurance claim. The insurance company requires estimates and will repair them up to the cost of replacement.

If you arent dealing with an insurance claim on this I'd still recommend a professional estimate.
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