Question about JVC AV-27D303 27" TV

Lightning I am an insurance adjuster, I want to fairly settle a customers claim for a TV that was damaged due to power surge caused by lightning. TV is a tube type JVC AV-27d303 27" Can anyone tell me what happens when a TV is subjected to power surge caused by lightning? The TV does go on, but the screen is definetly not right. Screen lights up strangely and the power button will not go off once you turn it on. By policy language, I need to repair if it can be repaired for less then the cost of the TV ($445.00) Any information will be appreciated.

1 Answer

V. Chris Suehiro

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Scholar:

An expert who has written 20 answers of more than 400 characters.
Expert
84 Answers

Hi adjuster...I'm sorry I'm not prepared to specifically list the chain of events when an individual electronic component, let alone a series of electronic components, which, when properly phased, assembled, and provided applicable AC/DC voltage/wattage/amperage is exposed to currents in excess 500% of it's inherent design specifications. However, this paragraph does directly pertain to your last sentence in your post, which is intended to give you the insight into the methodology required to answer your seemingly simple question of "what happens when a TV is subjected........" I understand your predicament, which is causing you to ask this question. I understand that no T is left un-crossed in the specifications of your Policy and Remediation practices, however, I think you're going to have to interpret this case in the Spirit of the Intention with the policy. Although this particular TV may have been on the high-end of the spectrum within it's class at the time of release, for $445.00 you could replace this with a new current tube type TV, which in todays market, could be in the high-end of the spectrum in tube tv's. And therein lies your predicament because you will be exceeding your limit of making your Client WHOLE. If this is stated as unacceptable as a standard within your company, you do have an argument in that you have a wonderful marketing and relationship tool with this Client by selling the fact that you are exceeding the indemnification limits by replacing his unit with a better one, yet staying within replacement costs.....I hope I have helped you with your issue.....good luck my friend

Posted on Aug 08, 2007

Add Your Answer

Upload

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

3 Answers

Stopped working after a storm

Did you have a power surge after a loss of power? If so your TV is ruined from the surge. In the future use a surge protector if don't already.

Aug 20, 2016 | Televison & Video

1 Answer

I have a LED TV that was hit with a power surge caused by lightning.

Could be your household insurance would cover the damage.

Unless the lightning strike was very local to you, on your side of the local substation, the responsibility for the cost of repair or replacement could be the power company's.

Surges from lightning strikes aren't supposed to get past the electrical substation.

Old-fashioned valve tvs and radios sometimes survived huge surges on the powerline and even minor lightning strikes to the antenna but solid state semi-conductors and micro chips aren't very tolerant to overloads of any sort. These days a tv is not longer a tv in the conventional sense but like cars and radios should be considered as just another computer that is full of CMOS chips which are extremely sensitive to overloads and static discharges. Even the screen of your tv is made up of semi-conductors.

I would be very surprised if the set isn't a write-off.

Sep 04, 2015 | Samsung UN55C6500VFXZA 55in Led Hdtv 1080p...

2 Answers

Plasma Panasonic TV stopped working

Lightning-damaged electronics are a gamble to repair. Sometimes the problem is a single component, but more often multiple components are damaged, and even if you get it working, something else may die shortly thereafter. If you are lucky, only one board was damaged. My recommendation, if you have homeowner's or renter's insurance, is to put in a claim for the TV and get it replaced.

Having put forth that caveat, the blinking red LED hints that you may have enough left of the set for it to be repairable, especially given that much of a plasma set is already built to cope with high voltages. Try downloading a service manual and following the troubleshooting procedure. Here's the link (it's a Hungarian site, but there's enough English available to find things):
Service manual eprom result list ElektroTanya Service manuals and repair...

Jun 26, 2015 | Panasonic TH-50PZ850U TV

1 Answer

Samsung TV won't turn on after lightening storm. Surge protector "sparked once, but all the other things plugged in are operating.

Contact your insurance company and make a claim. Lightning damage to electronics like that is hard to repair.

Aug 07, 2014 | Samsung LN Televison & Video

1 Answer

Our electricity went out for a few minutes, and since then the TV will not turn on. The green light is flashing. We tried resetting it by pushing a pen point into the reset hole, but it does nothing. ...

Your power outage may have been caused by a nearby lightning strike, or any number of
1000 different reasons that cause power surges, brown-outs, voltage spikes, inductive loading,
and/or utility pole breaker trips and resets (this accounts for your power loss (a pole breaker trip),
followed by restoration of power (the pole breaker automatically reset) - even plain old high electrical demand causing an overload due to air conditioning demands caused by hot weather.
When the pole breaker reset, your TV caught a power surge.
Whenever a power outage occurs, quickly power off (or better, unplug) any/all computers, TVs,
etc. that are not protected by surge-protection.
As an electrician, when someone loses an item of electronics concommitant to an electrical
anomaly, its almost
always traceable to a nearby lightning strike (or the power company provided equivalent), accompanied by inadequate surge protection for
the VCR/TV/Computer/Stereo/uninsured valuable electronic item/XBOX 360/Nintendo Wii.
Surge protection can
be provided by the consumer at the power strip (a good one with builtin MOV protection and a
warranty costs $20, whereas a zero-protection 4-outlet or 6-outlet power strip will cost $4-$5).
Your electrician can provide whole-house surge protection where a whole-house MOV-based (metal oxide varistor) surge protector, or per-circuit protection can be installed with
a GFCI breaker (or better, an AFCI breaker) can be installed.
GFCI = ground fault circuit interruptor
AFCI = Arc fault circuit interruptor
Lightning protection is especially important in Florida, which is the "lightning capital of the world."
I've never found a good solution to lightning-fried electronics (random power supply components are destroyed and/or fuse blown), other than renters insurance or homeowners insurance.

Your only real hope for an economical fix is to look for a blown fuse, and replace it.

If desperate to attempt a fix on your own, you could try replacing the entire TV power supply as a module, but even this provides
no guarantee of a fix - lightning damage can extend beyond the power supply.
When traveling, I will always unplug everything before I leave (except the security system),
and also turn off the breakers to unneeded house circuits (which kills the wall switches that
control interior lighting - forcing a burglar to use their flashlight instead of interior lighting)
which is the least convenient lightning protection, but highly effective, and cheap (free).

Sep 05, 2011 | Mitsubishi WS-55511 55" Rear Projection...

2 Answers

We had a thunderstorm with lightening in the area. The LG was plugged in at the time, but NOT turned on. after the storm, the tv will not turn on. the little green button turns from red to green...

As an electrician, when someone loses more than 1 item of electronics in a day, its almost
always traceable to a nearby lightning strike, accompanied by inadequate surge protection for
the VCR/TV/Computer/Stereo/uninsured valuable electronic item/XBOX 360. Surge protection can
be provided by the consumer at the power strip (a good one with builtin protection and a
warranty costs $20, whereas a zero-protection 4-outlet or 6-outlet power strip will cost $4-$5).
Your electrician can provide whole-house protection, or per-circuit protection at
the breaker box, where a GFCI breaker (or better, an AFCI breaker) can be installed.
GFCI = ground fault circuit interruptor
AFCI = Arc fault circuit interruptor
Lightning protection is especially important in Florida, which is the "lightning capital of the world."
I've never found a good solution to lightning-fried electronics (random power supply components are destroyed), other than renters insurance or homeowners insurance.
The converter box may be replaced by DirecTV, you'd have to contact their customer
service at http://www.directv.com/DTVAPP/content/customerservice
If desperate, you could try replacing the entire TV power supply as a module, but even this provides
no guarantee of a fix - lightning damage can extend beyond the power supply.
When traveling, I will always unplug everything before I leave (except the security system),
and also turn off the breakers to unneeded house circuits (which kills the wall switches that
control interior lighting - forcing a burglar to use their flashlight instead of interior lighting)
which is the least convenient lightning protection, but highly effective, and cheap (free).

Aug 17, 2011 | LG Televison & Video

1 Answer

Philips 29 inch tv down due to lighting

yes of course it can, you just need to wein a lottery!

It is difficult to say how mucg damage the lightning did. If its just the power supplym anywhere from $200-500 if the spike went further than the intenal fuses and power supply ( fuses after the supply) you may need to mortgage the house. However most times this can be claimed as fusion on your insurance policy. Check whether lightning damage is covered. If not don't mention it just plead ignorance and say it just stopped working after it was turned off.

Aug 16, 2009 | Televison & Video

1 Answer

Killed by lightning, have power, no picture...

The warranty does not cover lightning, check if your insurance covers it.
A lightning strike on such panel ( HDMI ) is very difficult to repair and if not impossible.The HDMI connector is hooked to the ground of the TV set so everything could be damaged.
My advice is not to repair.

Aug 10, 2009 | Panasonic Viera TH-50PZ80U Plasma TV

2 Answers

Power will not come on, some kind of timer seems to be in place,

Claim fusion on your insurance policy but dont mention lightning as its an act of God and not claimable in many instances

Aug 01, 2009 | Samsung HLN5065W 50" Rear Projection...

1 Answer

Lightning strike

Lightning hits do some nasty damage to electronics.
Alot of times that type of repair is part of an insurance claim. The insurance company requires estimates and will repair them up to the cost of replacement.

If you arent dealing with an insurance claim on this I'd still recommend a professional estimate.
Lightning damage sometimes is confined to the power supply and once repaired could be fine bit in my experience most items that take a nasty hit are a write off.

** Please re-comment if the suggestion did not work for you, there may be several other possibilities.
** Please add a comment before giving a rating other than Solved

Oct 18, 2007 | TruTech PLV16320 Television