Camera turns on correctly. Instead of viewing a possible pictuer the screen is violet. The lense is extended and seems to operate correctly. It even takes a picture of nothing (black ---). I have tried different memory, batteries and patience. I have lightly jiggled the camera searching for internal loose connections. I have turned it off and removed the batteries for more than a minute. Have I done something wrong, or is it time for the warranty to be used before it runs out. Thanks in advance.
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Sounds as if this may be a repair issue with the camera. You may want to call Olympus customer service to discuss their repair policy. Their telephone number is 800-622-6372 option 2 and then option 3.
I think thy will say you, replace lens unit. but lens is very expensive, so we can buy new one camera. I have the same problem, i found focusing lens wheel teeth slipping, no parts available, so i covered a gum coat on the teeth. but very difficultive
If these cameras are less than a year old then they are still under warranty, and Olympus repair shops( found on their website) will repair them for free minus shipping charges. The lenses probably have broken gears or have just been pushed out of alignment and can be repaired by someone mechanically inclined and very gentle with components. Can find good used and or possibly new lenses on ebay. Not that hard to replace.
I had the same exact problem.The lens is not extending out fully or correctly, probably has broken or damaged gear or gears and needs to be replaced. Expensive repair done by Olympus. It is a very tricky and fragile repair on your own, requiring micro screwdrivers and soldering tool. I replaced my own lens but it was hard to find one.
it seems your battery is weak due o nonsuffient power this problem arises.
If you had put the new battery still the problem there it means there is short circuit.let me know if you ahve any other query.