Microsoft Wireless Desktop 4000 receiver quit working

When you replace the Battery on a Wireless Mouse you have to link the Mouse again with your USB receiver. There should be a Button on the bottom of the Mouse that could be marked, Reset, or Link or something similar. Just turn on your Mouse and hold this Button for a few second until the USB receiver finds the signal.

Hello

Turn the switch to the "On" position, located underneath your mouse if your mouse has a switch.

Restart your computer to have a fresh starting point for troubleshooting. Sometimes, just restarting your computer can resolve issues you have with your HP wireless mouse.

Move your HP mouse about 39 inches away from your receiver.

Unplug your USB receiver, if you have one, and wait about 10 seconds.

Replug the USB receiver into another USB port, closer to your mouse if possible, then resynchronize your mouse and receiver.

Press and hold the connect button on your receiver, while plugged in, until you see the LED light flash.

Hold and press the connect button underneath your mouse until the LED light on the receiver stops flashing.

Check to make certain the button under your mouse does not get stuck in the depressed position and releases. Also, make certain you complete this resynchronizing process in 60 seconds, or else you must start over. Your mouse will now have a new identification number from resyncing.

Unplug the USB receiver, wait 10 seconds, then replug the receiver firmly into the USB slot, pushing it in entirely. You will notice the receiver's activity light turn on, then off in the next five seconds.

Press the connect button underneath your mouse until you see the activity light turn on again on the USB receiver.

Check to make certain the mouse connect button does not remain depressed when you release it.

Install the proper driver for Keyboard optical receiver may solve your problem.

Just to clarify, this is a wireless optical mouse, right? Please try the steps below:

1. Use fresh batteries.
2. Make sure that the mouse is turned on.
3. Check if there's a connect button on the wireless receiver and underneath the mouse. If there is, try holding down the two connect buttons at the same time for five seconds and then release them both.
4. Try moving the mouse.
5. Make sure that there are no possible wireless interference between the wireless receiver and mouse like the base of a cordless phone, cell phone etc.

If same problem occur after doing the steps below, then you may want to contact the manufacturer for RMA. This Microsoft 4000 has a three year limited warranty.

Thank you!

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
Hope this helps. Bud

Here is the sequence to connect keyboard and mouse to receiver:

Press Connect button on receiver, and within 10 seconds press the Connect button under the mouse. Wait 15 seconds. Then press the Connect button on the receiver and within 10 seconds press the Connect button under the keyboard.

-- Thatpat

I have already broken two of them. It seems that the receiver is very sensitive to hits. Probably a PCB issue. I disassembled the receiver and discovered that if I bend it a little it starts working but if I leave it stops.