Samsung side by side refrigerator not working

I am somewhat of a fix-it guy and here is my take....I also have the same refridge with other problems, and have done alot of research and discussions with the local repair techs and Factory rep. Here we go: The Samsung models are very prone to problems arising from power fluctuation's that fry the motherboards. One problem may be that the defrost circuit fails and the unit freezes up causing a lack of cooling and loud banging of the compressor. To run a diagnostic of the unit, you need to press both power freeze buttons for 10 seconds beeps will sound and release, the dashes on the display showing if any circuits are bad.(self diagnostic) This is what the service guy will do then come in with the part and replace. With a bad board, the diagnostics reveals no problem and the service agent will just start replacing parts, at your expense! Also the part #'s will show discontinued but they just changed parts #'s.. Be careful, my dealer said all parts were no longer available....he was wrong! Motherboards are a bear, I believe my model has 3!Most techs are not familiar with Samsung and will not be able to correctly diagnose the problems, mine came out and said it! "We do not Know and the factory will not give us any idea what the problem is" We're sorry! That was 3 month ago, and now I have a beautiful yard fixture! a $1400.00 yard fixture!! hope this helps someone..

We bought a kit from Appliance DIY Repairs, and this sorted our problems on our Samsung American style fridge freezer straight away. After reading the comments other people have left, we didn't bother calling any engineers, or Samsung, we just ordered the kit. I dunno how much we saved, but I reckon its a fair bit.

The tip with the two power freeze buttons is tremendous! It saves you a lot of troubles and money. I live in Brazil and have such a refridgerator. Of course power here is something that you may have or not. Every time when the power goes out the machine stops working. EVERY TIME you call the service; the guys may show up 2 weeks later and try to sell you a new motherboard. But the nice part is that they don't have with them. They always make a provisional fix: the 2 button one. I never succeeded in seeing what they did and they never told me. Now I know it. Thank you!

I just came home from being gone 1 day when I woke up this morning went to the fridge and noticed no display on the screen , just the flashing line under the TEMP .... Moved all the food stuffs to our second fridge , jump online found this site , held the two buttons like mentioned above , FIXED ...... Sadly , the ice cream , well , it put up a good fight

I had a similar problem with my Samsung where the freezer side was fine but the fridge side was not cooling. First tech replaced the motherboard and nothing. Second tech thought it was the ambient sensors, got sick of waiting on him to get a part in stock. Third tech defrosted the fridge side and it now cools fine. I guess when you have a block of ice inside the back wall it screws up the temperature sensors. He is replacing something with the defroster for a permanant fix but it has been almost 2 months of trying to get this fixed and has been a nightmare.

I had the same problem with mine the fridge temp read out kept flashing then it all went a bit wrong with the freezer and fridge both not working. I could not get anyone out to help as its classed as a commercial fridge so domestic repair technicians won't come out and commercial technicians won't as its in a domestic property. i did however get some advice i was told to turn off the fridge and open the freezer door as the unit can get iced up to tell if it is feel the back of the freezer if its covered in a thin layer of ice this could be why. open the door for at least 48 hours it should deforst and start working again

I have the exact same problem with the exception of the noise. Our ice maker stopped working (separate problem) and then the following week the fridge stopped cooling. There's power to the inside lights but no cooling. Kind of like the compressor blew our or the refrigerant leaked out.