Question about Microsoft Xbox 360 Console

5 Answers

Disc door sticking

When I turn on my XBox 360 I have to push the eject button several times before it will open. What can I do?

Posted by Michael Lioen on

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  • Anonymous Jan 13, 2008

    Yeah, I have to blow on my disk opener thing, nad when it finally does open, it scratches my dscs to the point where I have to buy a new disc.

  • Anonymous Jan 13, 2008

    Yah, I actually have to hit the top of my 360 to get it to open. It sucks, but until Microsoft updates it's warranty, there's nothing else I can do. (Other than wait for the red ring of death to set in)

  • Anonymous May 29, 2008

    mine has the same problem. i posted a solution too.

    P.S. ring of death has a lifetime warrenty by microsoft. otherwise it's only a three year warrenty and if you take it in you WILL get a refurbished 360.

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5 Answers

Anonymous

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What you have to do is lightly push the chrome part of the tray in at different points. when it opens you need to pull it out an extra cm because when it was stuck it lost some of the umph. after you pulled it out all the way it shouldn't close automatically. then close lightly help it close by pushing it in as it closes. NOT HARD. then open and close again. should stop it.

Posted on May 27, 2008

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Anonymous

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Yah, I actually have to hit my 360 to get it to open. It sucks, but until Microsoft updates it's warranty, there's nothing else I can do. (Other than wait for the red ring of death to set in)

Posted on Jan 13, 2008

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Drop you entire Xbox 360 from a distance of around 2cm on a flat surface. It just gets jammed sometimes...

Posted on Jan 13, 2008

Anonymous

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Three year warrenty only cover ring of dealth I beleive

Posted on Oct 03, 2007

Anonymous

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Send it back. microsoft is giving customers a 3 year extra warranty on the units. unless you did something to it, send it back. if you did something to it, you may need to clean it, oil it and make sure it is not getting stuck. if not, then get it repaired, but I am sure you can solve this without having to buy a new disk drive.

Posted on Aug 07, 2007

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1 Answer

Yes when I try to open the Xbox 360 disc tray the power button in the center flashes as if the disc tray is opening, but doesnt open. it flashes even when i havnt pressed a button for it to open the d
Try turning off the 360 then turning the xbox on its side, turn the machine back on holding the eject button and the power button together for about 30 secs then the machine should function normally

Jun 19, 2014 | Microsoft Xbox 360 Console

Tip

Xbox 360 - Stuck or sticking tray fix!
If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject
If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

1 Answer

My xbox 360 door wont open i keep trying to open it but the green light just keeps blinking
this happens to me sometimes. what I do is poke the door inwards. like this:

1. push eject button so light is flashing
2. door should make a noise like it tries to open
3. push door inwards repeatedly
4. repeat as necessary

hope this helped

Jan 31, 2010 | Microsoft Video Game Consoles & Games

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?
Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

The disc tray of my Xbox 360 console does not open
If the tray does not open when you press the eject button, try to manually open it. To do this:
  1. Unplug your Xbox console from the power source.
  2. Locate the manual release button on your Xbox console.

    For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

    For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray.
  3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

    If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.
  4. After the disc tray partially opens, pull the tray with your fingers to fully open the tray

Sep 22, 2009 | Microsoft Xbox 360 Console

1 Answer

DVD DOOR WILL NOT OPEN YOU CAN HEAR DVD TRY TO OPEN
the dvd or game could be stuck. try turning the console upside down and eject the tray. or try tilting it to the sides and eject it. if all else fails then you might want to open it up and manualy eject it because its a pc dvd drive so you can pop the xbox tray guard off and stick a paperclick in the hole and push into the mech to pop the tray out to retreave the dvd

Jan 22, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 will not open when pushing the silver button to load ga
Try tapping the drive front after pressing the button. If this dont work and the green light is flashing after pressing the eject button then the belt inside the dvd needs to be replaced.

Jan 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox disc door not shutting properly.
BOUGHT AN XBOX 360. DOOR/XBOX NEEDED TO BE REFURBISHED.

Jul 09, 2008 | Microsoft Xbox Console

1 Answer

Xbox 360
i had the same problem . what you do is you push the eject button ( where the disk goes ). push it several times it still doesent work keep on donig that . you will notice its working when you here the noise you get when its reading the disk . Hope this helped . p.s its a loud noise youll here it . if prob happens again do this again . this only happens to my halo3 copy . thats wierd .

Mar 18, 2008 | Microsoft Xbox 360 Console

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