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Zoom error message

When I try to take a picture with my auto setting, the camera opens and I hear a straining noise. It happens a couple of times, then shuts down and the error message comes on the screen.

Posted by Ann Kelly on

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  • Manimaran Nov 12, 2007

    I have SP 320 camera - whenever i try to power it on it makes a strange sound and displays zoom error and shuts down.The zoom is is not moving anywhere

  • Anonymous Nov 22, 2007

    I have the same problem with my sp-550uz. The solution described doesn't work.

  • Niks pics Jan 03, 2008

    same

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2 Answers

Anonymous

QUOTE "Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse" I tried this even though I did not know how you can twist the telescopic zoom lense while it is in the camera all of the way. So I pushed and proded around the lense while continuosly pressing the power button and poof, the lens opened and zoomed. Life is good.

Posted on Aug 11, 2007

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Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Posted on Aug 10, 2007

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All of my shots are grainy--really grainy. My old 8 mpx camera took beautiful, tack-sharp photos. This is 14 mpx and it looks terrible. Someone suggested that maybe the contrast needed to be adjusted ...?...
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E:61:00 error
E 61 00 Difficult to adjust focus Inspect the lens block focus reset sensor
E 61 10 Zoom operations fault Inspect the lens block zoom reset sensor
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The simple solution to fix that error message was to the let the lens fully extend and give the lens a good whack. Possibly this error message for this means, that the auto focus motor was past the maximum set point.

This may sound crazy and this has not happened since I did this but here is what I did to get rid of that error message. I have not had that problem since but here was my steps:
· Turn the camera off
· Hold the camera face down over a hard surface (Like you are going to take of your desk) with only about half an inch above the surface.

OR reference the video files below for an alternate method.
· Turn the camera on
· Let the lens extend into the hard surface, don't let it extend all the way. Mine retracted slightly and then tried to extend again (let it extend the second time).
· Lift the camera away from the hard surface and notice that the error message is gone.
· Take pictures of your favorite things.

Here is the first alternate method (AVI format)
Here is the second alternate method (AVI format)

Good luck.
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Cannon zoom sd870
hi have you tried removing the battery for couple of hours so it can reset any settings that need to be set back to default it only resets camera memory not settings you have changed but this can sometimes solve the problem your having.

Also when you switch camera on and then press zoom when the camera switches off does the lense go back inside the camera as normal or does it reamin out.

when you switch in on do all the other buttons work like can you take picture and can you access all the menu if you can then take it off auto if its on auto then see if this let you use zoom if not then the chances are their is a fault on the zoom button either jammed could be that the lense motor has come out of line with zoom button, is the display clear when you go to take picture without adjusting the zoom is it still possible to take pictures
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