Whirlpool GS6SHEXNL Side by Side Refrigerator Logo
James Gomes Posted on Aug 06, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Whirlpool Side By Side not making Ice, but water dispenser works

I have the same issue Barry was having and need to find a fix. Here are the symptoms: My Kenmore Elite (106.50592003)Side by Side Refrigerator stopped producing ice. Water dispenser on door works fine. Freezer temperature is fine. Was getting no Status LED light - replaced emitter and receiver boards and now get normal Status LED light indications - but no ice is filling up bin after 24 hr wait. Slide switch is in ON position. Also, don't hear any water filling into icemaker. Don't have any diagrams or schematics. Will purchase service manual to get some additional insight, but any recommendations anyone has would be greatly appreciated. Thanks, james

  • Anonymous May 12, 2009

    Whirlpool Side By Side not making ice but water dispenser works. Ice maker mold not filling up with water.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jan 13, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jan 13, 2008
Answers
1
Questions
0
Helped
444
Points
3

We had the same problem with ours. We held a hair blow-dryer to the end of the water tube for about four minutes, and the little ice plug just fell right out.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 159 Answers
  • Posted on Aug 07, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jul 12, 2007
Answers
159
Questions
0
Helped
172432
Points
274

Check to see if the water outlet tube in the freezer is blocked with ice. That is a common problem and there is a fix kit out to solve the ice problem. if the tube is not blocked you need to check the water valve for the ice maker and make sure its good. you will need a volt meter to check it. so check these two things out. And to check to see if the water tube is frozen ,stick a small screwdriver in it and check for a blockage.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a Whirlpool 25 SSA model EOFHGX NQ00 side by side refrigerator and the water maker has not worked for a while?

If the water maker on your Whirlpool side by side refrigerator has not been working for a while, there could be several reasons for this. Here are some troubleshooting steps you can take:
  1. Check the water supply: Make sure that the water supply to the refrigerator is turned on and that there are no kinks in the water supply line.
  2. Check the water filter: The water filter may be clogged or expired. Replace the water filter and see if this resolves the issue.
  3. Check the water inlet valve: The water inlet valve may be faulty or clogged. You can test the water inlet valve using a multimeter. If it is faulty, it will need to be replaced.
  4. Check the water dispenser switch: If the water dispenser switch is faulty, it may not be sending the signal to the water inlet valve to release water. You can test the switch using a multimeter.
  5. Check the water dispenser tubing: The water dispenser tubing may be frozen or clogged. Try defrosting the refrigerator and see if this resolves the issue.
If none of these troubleshooting steps work, you may need to contact a qualified technician to diagnose and fix the issue.
1helpful
1answer

My Whirlpool Gold side-by-side refrigerator GS6NVEXSL00 wont give me the ice out the door. It makes ice, but when I press the button on the door nothing happens. Seems like the button went out. HELP!

Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.
0helpful
2answers

Ice Maker Works, Water Dispenser Doesn't

I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.
1helpful
1answer

ICE MAKER QUIT MAKING ICE ON MY WHIRLPOOL FRIDGE

I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.
0helpful
1answer

Whirlpool Side By Side not making Ice, but water dispenser works

I just resolved an issue with my kenmore elite side by side refrigerator icemaker (model 106).
It was expensive because I took the long road to fixing the unit myself.

My problem: No water going up to the freezer water dispenser into the icemaker but the water in front of the door working just fine.

-first thing i tried was the simplest. The Internet is clogged with this miracle fix of using a hair dryer to melt the frozen water line going to the dispenser output. This is highly unlikely for our model since the water line is protected within the refrigerator frame.

-2nd thing I replaced my water filter (thinking that there wasn't enough water pressure to trigger the solenoid valve. $40, and still no luck.

-3rd thing was I tested for voltage going to the solenoid. No voltage going to solenoid, so I wasted $30 for a new solenoid.....still no water.

-4th thing was I ordered a new IR sensor and receiver (since the reciever end is where the relay that sends the voltage to the solenoid to turn on and allow water to go up to the dispenser).
My IR sender and receiver appeared to be working flakey.
Installed, still no water. $58 BUCKS ON EBAY (EVERYWHERE ELSE $100+)

-I finally removed the freezer front little white door, I TURNED OFF THE FREEZER SWITCH SO NO VOLTAGE WAS PRESENT, removed the release latch underneath the freezer unit and disconnected, and removed the freezer unit to inspect it further.
When I removed the protective white cover that covers the mechanical wheel, I had a few parts come flying out of it. Turns out that the wheel accessories were damaged. THERE ARE NO REPAIRABLE PARTS ON THE FREEZER UNIT. I FOUND ONE ON EBAY FOR $39 BUCKS + $9 SHIPPING! $48 BUCKS, SWAPPED THE HARNESS AND BOTTOM COVER, AND IN 20 MINUTES, I WAS BACK IN BUSINESS. STARTED MAKING ICE IN ABOUT A HALF HOUR!!!!!

when in doubt, replace the freezer unit for $48 bucks! 7 out of 10 times it will fix your problems. All techs replace the IR set at the same time too which will set you back another $58 bucks.
Good luck! ;)
0helpful
2answers

Has anyone successfully fixed his or her water dispenser?

I have had a few where the water switch housing that holds the switch breaks and does not allow the arm to hit the switch to turn water on. that is one thing it could be ethier way not to big of an expence to get fixed
0helpful
1answer

In door ice dispenser does not work but the water dispenser does.

check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.
0helpful
1answer

No ice production

http://www.fixya.com/support/t158377-ice_maker_sotp_making_ice_red_light Barry, check out the above post, it will give you instructions on how to jump start it. Reply back if you cant get to it. Catriver.
0helpful
1answer

No ice or water from dispensers

Womers, make sure there is not a lock-out on the dispensor panel. If there is, hold it in for 5 seconds and see if the dispensors come alive. Because both water and ice are not working, I would think you have a dispenser board issue. Catriver..post back.
Not finding what you are looking for?

454 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...