Question about Zenith Z50PX2D 50 in. Plasma HDTV
I have had the same problem,bought the tv 3/06 and 10-07 tv POP and no work anymore called zenith sorry out of warranty asked to speak with supervisor and was put in for repairs to be done for FREE labor included,so all 4 boards replaced 1/08 and then we have red and green spots all over screen so we called again and they again said not in warranty asked again to speak wiht supervisor so AGAIN they agreed to repair it feb the repair man came out and said lcd had to be replaced so a new lcd was ordered beginning of march and on BACKORDER.....I then called lg everyday till yesterday LG called me and said they would put in a request for the tv to be swapped out for a new tv and that it would take 2-5 business days,I was thinking to myself YA RIGHT we today not even 24 hours later I got a call from lg and they were sending out paperwork 2 day dhl to myself and best buy and are doing a warranty exchange I am very happy with this and am getting a new tv out of it.
Posted on Mar 20, 2008
Bought our set in 1/06 as an open box sale, went pop in 2/07. Had the extended warranty, and Circuit City was very helpful getting it repaired. It took 4 weeks, picked up and delieverd. Fixed once, popped again 2 weeks later. It went back and they replaced all the boards -- two weeks. But it's been working fine since. We were told that a bad batch of capacitors came out of a component plant around the time of manufacture, causing the problem. Plasma/LCD HDTVs are still eveolving technology, and you shouldn't drop a few thousand dollars on a unit without an extended warranty. It was an extra $400 well spent.
Posted on Mar 17, 2008
Went into the back and found the power supply (on right side in the center). Checked the voltages and they were missing. I disconnected the cables to the other boards that received power from the power supply board and the voltages now were present. By process of elimination, I found the 6871QRH0158 (Rught Top) board was causing the loss of power. Once removed, the other 5 segments on the screen worked. Ordered a replacement board $180 from LG (Zenith) and now all six screen segments work. Ready for Super Bowl!
Posted on Dec 15, 2007
Ok i calle that number 877-543-8325! they asked me a lot of questions putme on hold for 20 minutes then said they will cover the parts!
The 3rd call was a charm, thanks for the help!
Posted on Dec 14, 2007
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