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I have installed the software that was provided by Canon. When i connect my camera and the computer, a message pops saying the camera is not detected can u please let me know how to fix this issue
Remove the Canon software and put it back in the box
Assuming you are using Windows ME/2000/XP/Vista the computer will find the camera all for its self- assuming the camera is switched on and set to the image upload mode[check your manual]
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Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
Try uninstalling your digital camera software, restart your computer, then reinstall the software. This should reboot your camera and it's components.
hope it helps!
Hi, In dowloading picture it must be in play mode to detect camera by your computer try it now , insert usb to camera and computer you can hear alert beep , the downloading icon will appear either from operating system or cd supplied by camera. , just follow instruction
when downloading from my EOS 350D I get the message
'Camera launcher exe has stopped working'
I have Vista Home Edition
I am getting desperate to find a solution!!
Once you installed the drivers and software from CD, once you connect the camera to USB port, it should automatically detect tyhe new device and configure the drivers and then say ready to use new device. Or at most say ready to use new device after reboot. You don't normally have to manually do anything. After this your My Computer should show an additional Disk Drive that represents your camera.
Hi
Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.
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