Garmin StreetPilot 2620 GPS Receiver Logo

Question about Garmin StreetPilot 2620 GPS Receiver

2 Answers

Gaarmin 2620 Unit turns on with warning screen then goes to Map Loading and then recycles back to the warning screen. Does this repeatedly. Have done nothing to try to solve the problem

Posted by Francis Smead on

  • 2 more comments 
  • Francis Smead Aug 06, 2007

    Thanks for the timely response. Could you please explain why my unit would have to be updated...has something malfunctioned with the computer chip in the unit? Thanks

  • Francis Smead Aug 06, 2007

    Thanks again...downloaded the garmin webupdate, but my computer says that it cannot recognize my Garmin 2620...what do I do next?

  • Francis Smead Aug 06, 2007

    I did as directed and downloaded the update into the 2620, but to no avail...I continue to have the same problems as when I started. I get the warning screen which flickers a lot, it then goes to "Reading Map Information" and then back to the warning screen.

  • Francis Smead Aug 08, 2007

    Due to the cost I didn't even bother to inquire.

×

2 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 39 Answers

The restarting problem is most likely due to the Cornice drive in your 2620 having failed. Hold the Menu and Find buttons down during startup (or repeated looping) and the diagnostic screen will appear if you have Cornice Drive removed in the screen and after a few moments that doesn't correct then that is the problem. Your firmware can still be updated using the web updater. Hold the Speak button during startup and it will hold the startup and allow you to complete the web updater; however this will not solve the Cornice drive issue. If you're Cornice drive is toast there doesn't appear to be a good way available to replace it. I would recommend throwing it up on EBAY for spare parts for someone else as a public service. I just purchased one and replaced my defective touch screen with the good one that was with the defective unit. Also was able to pick up an extra set of accessories - the remote which I am happy to have. Sorry I don't have better news. Cheers.

Posted on Apr 28, 2010

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 84 Answers

Hi hummer49....Your GPS Software needs to be updated by clicking on the following URL: http://www8.garmin.com/products/webupdater/howtoinstall.jsp If you have misplaced your Owner's Manual, you may download a copy by clicking on the following URL: http://www8.garmin.com/manuals/439_OwnersManual.pdf Please update your post if you need further assistance and also to update me on your progress....good luck my friend

Posted on Aug 06, 2007

  • 2 more comments 
  • Anonymous Aug 06, 2007

    Hi hummer49...As with personal computers, advances in technology, content, compatibility, and component integrity and security are addressed and made available as timely as possible. However, providing the end-user with knowledge that these updates are available and recommended by the manufacturer is about as effective as hearing it on a street corner. For instance, if you have filled out your warranty and registration information for your product, the manufacturer has the necessary information to be proactive and mail you a notice, but probably due to costs, this measure isn't taken by any electronics or computer manufacturer to the best of my knowledge. Instead they rely upon the consumer to visit their website "periodically" and SEARCH for the latest development applicable to the product.

    As for personal road/moble GPS units in general, City Road Map Updates need to be installed. Satellites are regularly calibrated, repositioned, replaced, launched and eventually placed online, thus, in the case of your particular receiver which doesn't have the capability of autonomous refresh, you must manually apply the corrective measures.

    I hope that I have satisfactorily answered your question, and please don't hesitate to update your post if I can be of any further help....happy & safe driving

  • Anonymous Aug 06, 2007

    Hi hummer49....Click on the URL below. Once the page is accessed, under Additional Software, you will see: USB Drivers Ver. 2.2.1 as of Mar 26, 2007. Click on Download, then install on your computer to update your drivers. Once successfully installed, restart your computer to finalize the installation and to activate your new drivers. Once your computer is back on again, your GPS should be be recognized and mounted. Continue to update your post with your progress and/or further questions.....good luck my friend
    http://www8.garmin.com/support/collectio...

  • Anonymous Aug 06, 2007

    Hi hummer49...Please click on the URL below and enter your Serial Number to receive the pertinent information. From that point forward, only Garmin can remedy your issue. A word of note is that they may require you to PURCHASE a New Road Map Download, and as far as I could see, their price was $119.00......Please keep me posted....good luck my friend
    http://www8.garmin.com/unlock/update.jsp

  • Anonymous Aug 08, 2007

    Hi hummer49....I wanted to follow up with you on your progress. Especially, whether Garmin required you to purchase a New Map Download for my personal reference which will be very helpful in future diagnosis...Thank You

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Cameras

Not a chance, they are not part of any map program.
0helpful
1answer

Start-up loop

Hold down PAGE, MENU, and FIND then turn unit on to perform a Master Reset. That might do the trick. There are some other undocumented features you might be interested in available here: http://home.socal.rr.com/diverhank/SP26X0UndocumentedFeatures.htm#_Toc144991134 That site also has links to manuals, if you need them.
0helpful
3answers

Map update gone bad

Connect it to a PC and delete the map(s) using windows explorer.
2helpful
1answer

Garmin Streetpilot 2620

Most likely your hard drive is gone bad. Push "menu+find" buttons then turn on, you will get diagnostic screen, it will show if your cornice drive is bad. It will say"Cornice Dive removed"4f3efc6.jpg
0helpful
2answers

Messed up with garmin

(1) Disconnect any external GPS antenna. (2) Do not turn on auto engine. (3) Turn off any other peripheral devices. (4) Simultaneusly hold down the PAGE and MENU buttons while turning on the 2620. A prompt box will appear asking if you really want to delete all user data. Touch the NO selection. Then turn off the 2620. (5) Simultaneously hold down MENU & ROUTE buttons while turning on the 2620. (6) A self-running diagnostic program will appear. Allow it to run for a couple of minutes; check to see that all parameters indicate "PASS" or other indication of being OK. If any parameter is not OK, make a note of it for potential communication to Garmin, then proceed with the following steps (7) Turn off the 2620. (8) Simultaneously hold down the PAGE, MENU & ROUTE buttons while turning on the 2620. A SCREEN CALIBRATION adjustment screen will apear. Quickly touch the points indicated as the calibration program runs. At the end of this procedure, the screen will display a window indicating that the calibration either "PASSED" or "FAILED." If it "PASSED," continue to steps (8)-(9). If it "FAILED," turn off the 2620 and repeat this step. If, after three calibrations attempts, each one is "FAILED," then also turn off the 2620 and proceed to steps (8)-(9). (8) Turn on the 2620. Press the "OK" button each time prompted to do so. Wait for maps to load and for the 2620 to initialize, acquire satellites, and display your position. (9) Press FIND button, then touch the right-hand vertical screen position adjustment to scroll screen display down to reveal WAYPOINT selection box. If unable to select WAYPOINT, or if attempting to do so only selects an adjacent box, then repeat step (7), and return to this step. (10) When various waypoint selections appear, attempt to scroll down to a selection not visible when the list of waypoints first appears, and select one of them. If still unable to select WAYPOINT box, unable to scroll screen down (or if trying to do so selects a stored waypoint instead), once again repeat step (7). If successful,then proceed to step (11). Also proceed to step (11) if you have repeat step (7) but then still can't select WAYPOINT, can't scroll down after selecting WAYPOINT, or can't select a particular stored WAYPOINT. (11) Press the upper-right hand "X" to close out the FIND screen or sub-screen within that function. If unable to close the screen, press the PAGE button. (12) Press FIND button, and when selection screen appears, touch ADDRESS. On next screen, touch the STATE line and touch the ENTER A CITY in (name of state). When keyboard appears on screen, use it to enter your city, then touch OK. Continue this procedure to enter your house number and street name, then press "OK." If all screen keyboard keys not responding, repeat step (7), turn the 2620 off and on again, wait for it to initialize, and then attempt this step again. (13) Repeat this procedure several times if not initially successful. By the second or third run-through, the touch screen should respond fully and accurately. If, after many runs through this procedure, the touch screen still will not respond, the screen sensor probably will need to be replaced ($255). The foregoing procedure brought my touch screen back to life last evening, much to my delight. Do not be too concerned if the SCREEN CALIBRATION step does nto produce a "PASS;" on my third calibration attempt it produced a PASS but all of the touch screen points still had not returned to functionality. I was unable to get a PASS during the screen calibration step after that, but the many repetitions apparently nonetheless made the difference, as by patiently following the above prcoess for five cycles, full screen functionality was restored.
0helpful
3answers

Garmin Streetpilot 2620 Goes not go to maps

I would like to know the same thing! My father has the same unit and he updated his with version 4.80 & web updater (both free) on garmin and it solved his problem. I believe my problem is that my North America v8 did not install properly. ????? well see
0helpful
7answers

GArmin 2620

In February I posted that I will replace the cornice drive on my 2620 because I had this problem 019d1f6.jpg Well I did that, but could not fix the problem. Garmin is asking $275 to replace my unit, I did not wanted to pay them that much. So I bought a 2610 at eBay for a $100 and don't have to worry about hard drives any longer.
To get this screen on a GPS push "menu+find" and then turn on unit. It will show this diagnostic screen.
1helpful
3answers

Touch screen does not work.

(1) Disconnect any external GPS antenna. (2) Do not turn on auto engine. (3) Turn off any other peripheral devices. (4) Simultaneusly hold down the PAGE and MENU buttons while turning on the 2620. A prompt box will appear asking if you really want to delete all user data. Touch the NO selection. Then turn off the 2620. (5) Simultaneously hold down MENU & ROUTE buttons while turning on the 2620. (6) A self-running diagnostic program will appear. Allow it to run for a couple of minutes; check to see that all parameters indicate "PASS" or other indication of being OK. If any parameter is not OK, make a note of it for potential communication to Garmin, then proceed with the following steps (7) Turn off the 2620. (8) Simultaneously hold down the PAGE, MENU & ROUTE buttons while turning on the 2620. A SCREEN CALIBRATION adjustment screen will apear. Quickly touch the points indicated as the calibration program runs. At the end of this procedure, the screen will display a window indicating that the calibration either "PASSED" or "FAILED." If it "PASSED," continue to steps (8)-(9). If it "FAILED," turn off the 2620 and repeat this step. If, after three calibrations attempts, each one is "FAILED," then also turn off the 2620 and proceed to steps (8)-(9). (8) Turn on the 2620. Press the "OK" button each time prompted to do so. Wait for maps to load and for the 2620 to initialize, acquire satellites, and display your position. (9) Press FIND button, then touch the right-hand vertical screen position adjustment to scroll screen display down to reveal WAYPOINT selection box. If unable to select WAYPOINT, or if attempting to do so only selects an adjacent box, then repeat step (7), and return to this step. (10) When various waypoint selections appear, attempt to scroll down to a selection not visible when the list of waypoints first appears, and select one of them. If still unable to select WAYPOINT box, unable to scroll screen down (or if trying to do so selects a stored waypoint instead), once again repeat step (7). If successful,then proceed to step (11). Also proceed to step (11) if you have repeat step (7) but then still can't select WAYPOINT, can't scroll down after selecting WAYPOINT, or can't select a particular stored WAYPOINT. (11) Press the upper-right hand "X" to close out the FIND screen or sub-screen within that function. If unable to close the screen, press the PAGE button. (12) Press FIND button, and when selection screen appears, touch ADDRESS. On next screen, touch the STATE line and touch the ENTER A CITY in (name of state). When keyboard appears on screen, use it to enter your city, then touch OK. Continue this procedure to enter your house number and street name, then press "OK." If all screen keyboard keys not responding, repeat step (7), turn the 2620 off and on again, wait for it to initialize, and then attempt this step again. (13) Repeat this procedure several times if not initially successful. By the second or third run-through, the touch screen should respond fully and accurately. If, after many runs through this procedure, the touch screen still will not respond, the screen sensor probably will need to be replaced ($255). The foregoing procedure brought my touch screen back to life last evening, much to my delight. Do not be too concerned if the SCREEN CALIBRATION step does nto produce a "PASS;" on my third calibration attempt it produced a PASS but all of the touch screen points still had not returned to functionality. I was unable to get a PASS during the screen calibration step after that, but the many repetitions apparently nonetheless made the difference, as by patiently following the above prcoess for five cycles, full screen functionality was restored.
2helpful
3answers

Garmin touchscreen

This was just suggested for the exact same problem with my StreetPilot 2620 and worked like a charm: (1) Disconnect any external GPS antenna. (2) Do not turn on auto engine. (3) Turn off any other peripheral devices. (4) Simultaneusly hold down the PAGE and MENU buttons while turning on the 2620. A prompt box will appear asking if you really want to delete all user data. Touch the NO selection. Then turn off the 2620. (5) Simultaneously hold down MENU & ROUTE buttons while turning on the 2620. (6) A self-running diagnostic program will appear. Allow it to run for a couple of minutes; check to see that all parameters indicate "PASS" or other indication of being OK. If any parameter is not OK, make a note of it for potential communication to Garmin, then proceed with the following steps (7) Turn off the 2620. (8) Simultaneously hold down the PAGE, MENU & ROUTE buttons while turning on the 2620. A SCREEN CALIBRATION adjustment screen will apear. Quickly touch the points indicated as the calibration program runs. At the end of this procedure, the screen will display a window indicating that the calibration either "PASSED" or "FAILED." If it "PASSED," continue to steps (8)-(9). If it "FAILED," turn off the 2620 and repeat this step. If, after three calibrations attempts, each one is "FAILED," then also turn off the 2620 and proceed to steps (8)-(9). (8) Turn on the 2620. Press the "OK" button each time prompted to do so. Wait for maps to load and for the 2620 to initialize, acquire satellites, and display your position. (9) Press FIND button, then touch the right-hand vertical screen position adjustment to scroll screen display down to reveal WAYPOINT selection box. If unable to select WAYPOINT, or if attempting to do so only selects an adjacent box, then repeat step (7), and return to this step. (10) When various waypoint selections appear, attempt to scroll down to a selection not visible when the list of waypoints first appears, and select one of them. If still unable to select WAYPOINT box, unable to scroll screen down (or if trying to do so selects a stored waypoint instead), once again repeat step (7). If successful,then proceed to step (11). Also proceed to step (11) if you have repeat step (7) but then still can't select WAYPOINT, can't scroll down after selecting WAYPOINT, or can't select a particular stored WAYPOINT. (11) Press the upper-right hand "X" to close out the FIND screen or sub-screen within that function. If unable to close the screen, press the PAGE button. (12) Press FIND button, and when selection screen appears, touch ADDRESS. On next screen, touch the STATE line and touch the ENTER A CITY in (name of state). When keyboard appears on screen, use it to enter your city, then touch OK. Continue this procedure to enter your house number and street name, then press "OK." If all screen keyboard keys not responding, repeat step (7), turn the 2620 off and on again, wait for it to initialize, and then attempt this step again. (13) Repeat this procedure several times if not initially successful. By the second or third run-through, the touch screen should respond fully and accurately. If, after many runs through this procedure, the touch screen still will not respond, the screen sensor probably will need to be replaced ($255). The foregoing procedure brought my touch screen back to life last evening, much to my delight. Do not be too concerned if the SCREEN CALIBRATION step does nto produce a "PASS;" on my third calibration attempt it produced a PASS but all of the touch screen points still had not returned to functionality. I was unable to get a PASS during the screen calibration step after that, but the many repetitions apparently nonetheless made the difference, as by patiently following the above prcoess for five cycles, full screen functionality was restored. Thank you for rating this solution. Good luck and save you $250 for something else!
0helpful
3answers

Touch Screen Issue

Hi Troy, same problem with my 2610, It seems to be related to a voltage problem in my ford f-150 07. When starting the truck I think it sends current the wrong way because if i start and turn off the truck it goes back to normal, the problem comes back if i start the truck with the 2610 on. If this can help, the garmin tech also told me about the 225$ repair. Try turning the unit on and off and also your vehicule. Once it is ok, dont forget to turn the unit on and off while the car is on. It worked for me. I also know that this is not a definitive solution but it can help. Patrick
Not finding what you are looking for?

108 views

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts

Marvin
Marvin

Level 3 Expert

85242 Answers

vince

Level 3 Expert

2515 Answers

Cindy Wells

Level 3 Expert

6648 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...