Question about Garmin StreetPilot 2620 GPS Receiver

2 Answers

Gaarmin 2620 Unit turns on with warning screen then goes to Map Loading and then recycles back to the warning screen. Does this repeatedly. Have done nothing to try to solve the problem

Posted by Francis Smead on

  • 2 more comments 
  • Francis Smead Aug 06, 2007

    Thanks for the timely response. Could you please explain why my unit would have to be updated...has something malfunctioned with the computer chip in the unit? Thanks

  • Francis Smead Aug 06, 2007

    Thanks again...downloaded the garmin webupdate, but my computer says that it cannot recognize my Garmin 2620...what do I do next?

  • Francis Smead Aug 06, 2007

    I did as directed and downloaded the update into the 2620, but to no avail...I continue to have the same problems as when I started. I get the warning screen which flickers a lot, it then goes to "Reading Map Information" and then back to the warning screen.

  • Francis Smead Aug 08, 2007

    Due to the cost I didn't even bother to inquire.

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2 Answers

Anonymous

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The restarting problem is most likely due to the Cornice drive in your 2620 having failed. Hold the Menu and Find buttons down during startup (or repeated looping) and the diagnostic screen will appear if you have Cornice Drive removed in the screen and after a few moments that doesn't correct then that is the problem. Your firmware can still be updated using the web updater. Hold the Speak button during startup and it will hold the startup and allow you to complete the web updater; however this will not solve the Cornice drive issue. If you're Cornice drive is toast there doesn't appear to be a good way available to replace it. I would recommend throwing it up on EBAY for spare parts for someone else as a public service. I just purchased one and replaced my defective touch screen with the good one that was with the defective unit. Also was able to pick up an extra set of accessories - the remote which I am happy to have. Sorry I don't have better news. Cheers.

Posted on Apr 28, 2010

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V. Chris Suehiro

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Hi hummer49....Your GPS Software needs to be updated by clicking on the following URL: http://www8.garmin.com/products/webupdater/howtoinstall.jsp If you have misplaced your Owner's Manual, you may download a copy by clicking on the following URL: http://www8.garmin.com/manuals/439_OwnersManual.pdf Please update your post if you need further assistance and also to update me on your progress....good luck my friend

Posted on Aug 06, 2007

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  • V. Chris Suehiro
    V. Chris Suehiro Aug 06, 2007

    Hi hummer49...As with personal computers, advances in technology, content, compatibility, and component integrity and security are addressed and made available as timely as possible. However, providing the end-user with knowledge that these updates are available and recommended by the manufacturer is about as effective as hearing it on a street corner. For instance, if you have filled out your warranty and registration information for your product, the manufacturer has the necessary information to be proactive and mail you a notice, but probably due to costs, this measure isn't taken by any electronics or computer manufacturer to the best of my knowledge. Instead they rely upon the consumer to visit their website "periodically" and SEARCH for the latest development applicable to the product.

    As for personal road/moble GPS units in general, City Road Map Updates need to be installed. Satellites are regularly calibrated, repositioned, replaced, launched and eventually placed online, thus, in the case of your particular receiver which doesn't have the capability of autonomous refresh, you must manually apply the corrective measures.

    I hope that I have satisfactorily answered your question, and please don't hesitate to update your post if I can be of any further help....happy & safe driving

  • V. Chris Suehiro
    V. Chris Suehiro Aug 06, 2007

    Hi hummer49....Click on the URL below. Once the page is accessed, under Additional Software, you will see: USB Drivers Ver. 2.2.1 as of Mar 26, 2007. Click on Download, then install on your computer to update your drivers. Once successfully installed, restart your computer to finalize the installation and to activate your new drivers. Once your computer is back on again, your GPS should be be recognized and mounted. Continue to update your post with your progress and/or further questions.....good luck my friend
    http://www8.garmin.com/support/collectio...

  • V. Chris Suehiro
    V. Chris Suehiro Aug 06, 2007

    Hi hummer49...Please click on the URL below and enter your Serial Number to receive the pertinent information. From that point forward, only Garmin can remedy your issue. A word of note is that they may require you to PURCHASE a New Road Map Download, and as far as I could see, their price was $119.00......Please keep me posted....good luck my friend
    http://www8.garmin.com/unlock/update.jsp

  • V. Chris Suehiro
    V. Chris Suehiro Aug 08, 2007

    Hi hummer49....I wanted to follow up with you on your progress. Especially, whether Garmin required you to purchase a New Map Download for my personal reference which will be very helpful in future diagnosis...Thank You

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