Whirlpool Duet GHW9150P Front Load Washer Logo
tere thompson Posted on Aug 06, 2007
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Whirlpool duet washing machine

My 2 year old duet washer is very stinky. I leave the tub door and the soap dispenser door open when not in use. Even so, epecially after doing several loads in a row I have a very stinky machine and clothes. There is mold growing on the surface of the grey rubber gasket at the tub door. What should I do about stinkiness and mold? thank you

  • 7 more comments 
  • bgsh Nov 02, 2007

    The gray seal on the door is covered in mold at the bottom and if you

    lift the seal up the underside is covered in mold.Also the soap and detergent dispenser stay half full of water after washing a load of clothes.

    For some reason it does not drain and the water creates mold.

    Solutions tried.Cleaned the door seal with a mild soap solution.Ran one

    empty load with vinegar and one with a clorax solution.It did not improve

    the mold problem.I'm discouraged.Please HELP

  • cindy1219 Mar 31, 2008

    We have the same problem. Clothes smell fine, but washer stinks. I will try the bicarbonate. I tried cascade in the soak cycle, clorox clean up in the soak cycle, and spraying the grey gasket with comet spray gel, but nothing has worked. I have even left it open to dry and it still stinks.

  • Anonymous May 24, 2008

    We have a duet and our towels and clothes stink. They smell sour and of mildew. Looking for answers on the net and have found many similar complaints, but no solutions... I've also seen comments about the door handles breaking, which we've experienced on both washer and dryer. - Drew in Austin, TX.

  • debip Aug 26, 2008

    My daughter's washer smells the minute you walk in her front door.  It has a horrible mold smell.  We have used the affresh tablets, but it still stinks.  I also have the duet, and mine has a cleanse cycle.  You put 2/3 cup of bleach in the dispenser, and run a special load.  Mine is fine--I do it monthly.  Please help 

  • Anonymous Nov 06, 2008

    I had these same pieces of ****. Same problems, tried everything. My ex also has a set and loves em. I moved and sold mine but my issue is where is all this great savings if you have to sanitize once a month with $8.00 pills and run an empty load through.

  • horsewithspo Apr 06, 2009

    I have accidently 'LOCKED' my Whirlpool Duet washer. When I bought my washer, I bought it as a 'floor model' from Lowe's, so I have no manual on it. Can someone -- anyone -- tell me how to UNLOCK my washer??? I can't get it to do anything!! Not even come on!! The light comes on, but not the washer!

  • Tom Sutch Apr 13, 2009

    We owned this washing machine for 6 years. Extremely disappointed. Mildew was growing on the rubber gasket, my wife tried everything (bleach, Affresh, vinegar, leaving the door open) to keep it clean and get rid of the smell but to no avail. I developed acute sinusities due to the mildew and also suffered from uncontrollable itching which started right around the same time that we noticed the mildew (about 3 years ago). The handle was cracked on the door from normal use. The final straw was when the computer board started to give us problems. A load of laundry would take 2 hours or it would stop while in the middle of washing the clothes. We got rid of it a month ago, and I haven't had a problem with itching since then. Coincidence? I highly doubt it.

  • kirkwoodall Apr 15, 2009

    i cannot get rid of the odor either. I have tried spraying the gasket with a mildew cleaner and also running bleach through a cycle.

    There is also mildew present under the rubber gasket. I also have a lot of condensation on the in side of the door when the door is left closed and not in use.

    I moved the washer to clean the floor and noticed water sloshing around in the bottom of the washer. Please HELP

  • Anonymous Mar 25, 2014

    Water accumulates in front rubber ring resulting in mold. Water remains in washer after wash is complete.

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  • Posted on Aug 26, 2008
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I work at Whirlpool, and we recommend a product called Affresh to help eliminate washer odor. Affresh washer cleaner tablets break up many of the residues that bacteria, mildew and mold grow on, and it removes them, leaving you a cleaner washing machine.

For a limited time, they’re running a promotion on whirlpool’s website that will get you free shipping on a 3 –pack of Affresh tablets! You just enter EAF822 as the promo code, and they’ll ship you the packet at no cost to you!

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Make a boil wash (with no clothes and detergents) put in the powder's drawer a cup of bicarbonate of soda. It should clean the machine and move out the bad smell. Good luck!

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Do NOT close the washer door when it's not in use.
Had mine for over 2 years and it's as fresh as the day we got it.
I've never closed the door when it's not in use.

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Anonymous

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  • Posted on Oct 26, 2009

SOURCE: Duet washer is stinky.I leave the tub door and the

are you on a well??
do you use bleach in with your whites??
some well water untreated can cause exceptionally stinky machines, especially if no or very little bleach is used during white washing..
usually if you use bleach in with your whites in normal amounts and leave the door open in between uses there should be very little stinky odor or mold growth.
the mold growing on the gasket is a sign of to little bleach or none being used, and/or a really damp environment for the unit to reside in.
they do make several cleaners designed just for stinky front loader washers..
they might help..
i've been using a front loader for 13 years, leave the door ajar between uses, and use bleach in every white load and have had no issues with stinky unless i or someone else doing wash forget and close the door for a couple days, then it gets stinky but goes away after white load with bleach and hot water..
hope this helps,
best of luck,
ttfn

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Related Questions:

0helpful
1answer

My whirlpool duet washer will not completely drain the water out of the soap dispenser. It is five years old

You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
1helpful
1answer

Sud message on whirlpool duet front load washer also after washing clothes i notice a mildew smell on the clothes.

You areusing too much soap. Run a rinse cycle and use less soap next time. As for the mildew leave your door cracked open after you are done using the machine.
1helpful
3answers

Duet washer is stinky.I leave the tub door and the soap dispenser door open when not in use. Even so, epecially after doing several loads in a row I have a very stinky machine There is mold growing on the...

are you on a well??
do you use bleach in with your whites??
some well water untreated can cause exceptionally stinky machines, especially if no or very little bleach is used during white washing..
usually if you use bleach in with your whites in normal amounts and leave the door open in between uses there should be very little stinky odor or mold growth.
the mold growing on the gasket is a sign of to little bleach or none being used, and/or a really damp environment for the unit to reside in.
they do make several cleaners designed just for stinky front loader washers..
they might help..
i've been using a front loader for 13 years, leave the door ajar between uses, and use bleach in every white load and have had no issues with stinky unless i or someone else doing wash forget and close the door for a couple days, then it gets stinky but goes away after white load with bleach and hot water..
hope this helps,
best of luck,
ttfn
1helpful
1answer

My clothes smell horrible with my Ge frontloader. I have tried he detergent, cleaning the parts, bleach wash, leaving the door open. This is very frustrating considering how much it cost and the...

Make sure there are no leaks from the machine. look behind it and check the water inlet hose and connectors for any damage. Also look under the machine for any water as this may indicate a leak from the internal hose and pipe work and / or water pump. Also check that the outlet hose is completely clear of debris and soap scum build up and check that the filter is clean.

To keep the machine clean of waste build up and to keep any bad odours away
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
7. Repeat the cleaning procedure monthly
0helpful
1answer

Mold in door gasket between door and drum. I have washed it with bleach, will that be enough? I have also cleaned the soap dispenser and dispensing area. Is there any other place the mold could hide that I...

not really but when completed a wash cyc always leave the door open until it cools down, yes this applies e en if you wash in cold water todays modern front load washer mixes both hot/cold
4helpful
2answers

Strong mildew odor in Duet washer

are you useing he detergent? if not this is your problem the washer cannot get ride of the soap so what it does is leave a layer of film in your washer and odor causeing bacteria forms in it. There is a product called AFFRESH you can buy it at SEARS it is made specifically for this. Do you leave the door open ragularly? The reason I am asking is because your washer is like your bathroom if you do not ventilate it properly it will grow mold and it needs to be cleaned. By leaving the door closed all the time it is very easy for the bacteria to grow.
So my advice is to leave the door open, make sure you are useing the correct soap (HE) high efficiancy soap, clean the washer with no clothes hot water and bleach and use the affresh or washer magic. Since you can smell the smell you are going to have to keep cleaning it abouit 2-3 times a month till it goes away. Then once a month. This is not a machanical problem or a whirlpool problem and is very commen in ALL front loader if you do not clean it regularly.
0helpful
1answer

Duet whirlpool leaking water thru soap dispenser when off.

remove dispenser and clean next ck tube from dispenser to tub be sure it is clear
0helpful
1answer

Washing machine odor

www.affresh.com this product has been devoeloped to lessen front loader odors. you NEED to be using an HE detergent. low sudsing ans specifically design for use with front loading washers.
0helpful
3answers

Stinky laundry

if that's a front load washer your only supposed to use an he detergent designed for front load machines others can build suds that when they dry can cause odors also its recommended that you leave the door cracked when the washer is not being used
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