Sansa e250 stuck on "Refresh Database"

Take out the MicroSD card. Turn it on. When it comes on, turn it off. Clean the contacts on the card and reinsert. Then try turning it on again.

Hi,

Did you try reseting it?

sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device

1. Press the Power button and hold it for approximately 10 seconds.
2. Release the Power button once the device is powered down.
3. Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Sounds like your music may have become corrupt.

You can follow these steps to erase and start anew.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.