Question about HP PSC 1315 All-In-One InkJet Printer

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Hp psc 1317 unable to use hp director scanning

I have recently had an operating system re-installed on my hp media center running windows xp. As expected I had to re-install additional hardware i.e printer etc. I have used the installation disc that came with the printer which was fine. However, when I try to use the hp director scanning function an error message appears:- AN UNEXPECTED INTERNAL ERROR HAS OCCURED. CLICK OK TO CLOSE THE PROGRAM, AND THEN TRY ONE OF THE FOLLOWING: - RESTART THE PROGRAM, -RESTART THE PC AND THEN TRY AGAIN, - REINSTALL THE PHOTO & IMAGING SOFTWARE AND TRY AGAIN. All of which I have tried with no success. Any ideas you might have on how to resolve this issue would be gratefully recieved. Thank you.

Posted by simon perrott on

  • 2 more comments 
  • Anonymous Jun 05, 2008

    how can i install hp director

  • Prashant ver Feb 13, 2009

    not work hp director

  • SmOkYi Mar 06, 2009

    Can't scanning... Same warning...

  • Joyce Zhu Apr 21, 2009

    I reinstall the hp solution center too, for my vista. But it still don't work.

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Anonymous

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Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Posted on Aug 07, 2007

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Windows media player won't work


Which operating system ? Which version of Media player ?
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Extenders are devices that allow you to "extend" the Media Center onto a TV screen or larger display.

The Xbox 360 gaming console is an example of an extender.
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Hi there, my name is Alex and Im here to help solve your problem.

It could be a number of problems.

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