I had a problem powering down my Dell DJ (15 GB). I then went to the manual and used the Rescue Mode. I first tried to reload the firmware - it dumped it (I guess) from the player and then when I hooked it to my PC it recognized it but then nothing changed. NOW when I re-start it says "Firware problem". When I delete and reinstall the driver from the system, and then go to sync it says the player has no space....but the player reads more than 14 GB of free space......what gives?
I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=31&fileid=139674 If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate
Posted on Aug 14, 2007
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