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Question about Dell DJ MP3 Player

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Dell DJ won't reload or reboot

I had a problem powering down my Dell DJ (15 GB). I then went to the manual and used the Rescue Mode. I first tried to reload the firmware - it dumped it (I guess) from the player and then when I hooked it to my PC it recognized it but then nothing changed. NOW when I re-start it says "Firware problem". When I delete and reinstall the driver from the system, and then go to sync it says the player has no space....but the player reads more than 14 GB of free space......what gives?

Posted by Toby Wurschum on

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1 Answer

Anonymous

I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=31&fileid=139674 If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate

Posted on Aug 14, 2007

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Try going into rescue mode by pressing the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell Pocket DJ turns on.
Scroll to "clean up" and select. This just defragments your players hard drive, you won't lose any data.
If that doesn't fix it try replacing the firmware. Download the most current firmware from Dell's support website. Scroll to and select "reload firmware" in rescue mode. Connect to pc with usb cable and power on player. Double click the firmware file on your pc and let it do it's thing. This won't affect your saved data either.
If neither of those work you may need to reformat the players hard drive. This will wipe out anything you had on the player. Scroll to and select "format all" while in rescue mode. Select "yes" then just watch the progress bar. Good luck!
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