Question about Panasonic SC-HT830V System

Display not working

I am really disappointed because I just bought this about 3 months ago and the display quit working. Of course I get no help from the store I purchased it from. Is it an easy fix? I would prefer not to have to take it to a repair shop.

2 Answers

Anonymous

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2 Answers

There is a new part number for the display. the part number is A2BD00000113 and it can be ordered directly from panasonic at 1-800-833-9626. the cost is 20.26 plus 8.95 s+h by usmail (7-10 days)

Posted on Aug 15, 2007

Anonymous Sep 12, 2007

The repair I suggested did not work. After orderting the part from Panasonic, it turned out to only be the digital display, not the entire PCB board plus the display. The PCB board part is discontinued and not available.
The display is not plug in/plug out like the board but 40 or so pins need to be unsoldiered to replace the display, then resoldiered in. Not practical for a novice like me. Best bet-
bring it to the authorized repair shop.Sorry

Anonymous

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1 Answer

I think this is a common problem with this unit. Everybody I have seen on the message boards has had it happen after the warranty has expired. Mine was out of warranty, and I called Panasonic to ask what they were doing about this problem from a desing point. They basically said there was nothing they could do, but would offer me a small discount to buy a newer model. I started laughing and asked why would I buy another product from a company that has a problem that they have no intention of fixing or finding the cause of. It appears you can buy the part and do it yourself for $30 or so, but I haven't gone that route as of yet.

Posted on Aug 13, 2007

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