37PFL5322D/37 PROBLEM

SOURCE: 5 different colored vertical lines on black and white picture.

Hello wisportsfan2,

Try the following first:

If you are using a direct cable connection from the wall outlet;

1. Check the incoming cable or antenna signal connection to ensure that it is properly secured to the TV's antenna input.
2. If the connection is good, perform the auto program and ensure that the Installation mode (Antenna or Cable) is selected correctly.

If you are using a coaxial connection from the Cable or Satellite box to the TV;

1. Set the TV to the channel specified by the service provider.
2. Change the channels at the Cable or Satellite box to view the program.

If you are using a video connection (CVBS, S-Video, YPbPr, HDMI) from the source (DVD, Cable or Satellite box) to the TV;

1. You do not need to perform auto program to search for the channels.
2. Press the 'SOURCE' button on the remote control repeatedly to select the correct input source.

If you are using an HDMI connection from the source (DVD, Cable or Satellite box) to the TV;

1. Reset the TV and source by unplugging it from the power outlet for 30 seconds.
2. Press the play button on your source device. If the source is HDMI CEC compliant, the TV will automatically switch to the HDMI input.
3. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input.
4. Turn on your source.

If you are sure you have selected the correct input or channel but still have no picture and sound;

1. Try resetting the TV by unplugging it from the power outlet for 30 seconds.
2. Press the 'SOURCE' button to select the correct input source.

You can try the "Whack" method first though..Just smack or whack the set with your hand or fist around the cabinet to see if that will either aggravate or restore the picture. If so, it means there is a loose connection or cold solder joint of some kind, which you may be able to repair yourself if you have the soldering skills.

If it still does not work, it looks like there is a problem with the vertical blanking due to faulty ribbon connectors, although there are several things that can cause it.
But in my honest opinion, it is best to have an expert technician come in and do some tests on it in order to diagnose the root cause of the issue. It is not easy to fix this yourself, if you have no experience, as there are a lot of parts that have to be removed before you can reach the components. It could be as simple as a loose connector ribbon or a bust capacitor, but it could also be more complicated. Hence, in my honest opinion, better get a qualified technician.

If you wish to contact Philips customer support to arrange for a service, please call 1-888-744-5477 Monday - Saturday 7:00 am - 11:00 pm EST Sunday 8:00 am - 11:00 pm EST Excluding major holidays

When you contact Philips please have available:

• The exact model number
• Your date of purchasing
• The serial number of your product

Send an e-mail

Hope that helps! If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

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Thank you for using FIXYA!
IrishDruid

Posted on May 04, 2008

SOURCE: philips 37' lcd tv 37mf231d/37

It is the low voltage power supply. I just had my set repaired and it had the same symptoms. My set is out of warranty. The repair cost is around $200.00.

Posted on May 30, 2008

SOURCE: Philips 42PF5321D/37 Error Codes

replacing ssb for 4 blink error was correct as error is communication failure specific to micro processor on ssb. getting an alternate error after replacing ssb would suggest either wrong ssb or defective ssb. verify vendor number on ssb tuner on original and new ssb and if same reorder that board and if not order per original board

Posted on Aug 14, 2008

SOURCE: Philips 42 inch Plasma television

I habve seen this issue with this sets and if the vertical lines are in the menu as well and there are more than one line the panel would need to be replace. Contact a tech in your area to see if then can put the set in white screen mode and leave it there for a couple of hours and see if the lines go away. If not then the set would need a panel.

Posted on Aug 20, 2008

SOURCE: Have a Magnavox 37 inch lcd hd tv When I turn the

sounds like the audio / digital board is going bad ---- they are about 130 refurbished and 300 new ----- look for one online before you pay an overpriced service tech who really doesnt know how to fix these tv's ----

I called the service support and they gave me three companies in Nevada --- each one of them had no idea what the codes meant, but would look at the TV for 225.00 - sounds like they need new companies to do their repairs on warranty

Posted on Feb 24, 2009