I have a used tv/dvd combo by disney. I just plugged it in and it worked fine then I tried to put a new movie in and it has the error message that it can't read it or there is something wrong with the disk. I can't watch anything or listen to anything.
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1.While the previews are playing, press the Menu Button on your DVD player remote to access the DVD's Main Menu. 2.Go to Scene Selection and press your Enter or Ok button on your DVD player remote. 3.Highlight Scene 2 and press the Enter or Ok button. This will start the DVD in Scene 2. 4.Use your rewind or reverse button on your DVD player remote to rewind back to the beginning of Scene 1.
Walt Disney Home Entertainment Technical Support 1-800-723-4763, Monday's 9:30-7:30 and Tuesday through Friday 9:30-6:30 CST
FYI...the best suggestion I've seen is to hold the channel up and play buttons simutaneously....thereby causing the machine to return to the "factory initialized" state. So far so good for me. We'll see. photog1