Question about Disney DTD1363-CAR 13" TV/DVD

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Mickey Mouse tv/dvd combo

I have a used tv/dvd combo by disney. I just plugged it in and it worked fine then I tried to put a new movie in and it has the error message that it can't read it or there is something wrong with the disk. I can't watch anything or listen to anything.

Posted by theresa dobson on

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Anonymous

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Try to get other disk to read if you can not you may have a lens problem and will have to clean it. I would suggest using a fiber optic cleaning kit. You can find them on-line I beleive.

Posted on Sep 08, 2007

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DVD player won't play new movies


Try this

1.While the previews are playing, press the Menu Button on your DVD player remote to access the DVD's Main Menu.
2.Go to Scene Selection and press your Enter or Ok button on your DVD player remote.
3.Highlight Scene 2 and press the Enter or Ok button. This will start the DVD in Scene 2.
4.Use your rewind or reverse button on your DVD player remote to rewind back to the beginning of Scene 1.

Walt Disney Home Entertainment Technical Support
1-800-723-4763, Monday's 9:30-7:30 and Tuesday through Friday 9:30-6:30 CST

Excerpt from email tech support Walt Disney

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Hope this helps, and please rate my advice, good OR bad.

Good luck!!

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