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Hi Your door latch is bad and this is very easy to replace, First make sure the power is turned off , then removee the screws all around the door The door swich has a few wires going to it, unplug them and mark them , you will see small micro switches on this door latch they will need to be removed and put onto the new door switch , you can purchast a new door switch from this place i have gotten very good service from them , http://www.appliancepartspros.com/Appliance-Parts/whirlpool-dishwasher-door-latch-item-number-ap4481280.aspx this place has almost every brand name and they ship same day , good luck and this should be an easy fix Guy [email protected]
more than likely the safety clasp inside of the door panel is broken. On the dishwasher at the top where the latch fits there should be a small metal shaft extruding from the dishwasher side. This shaft, when the door is closed, pushes a bar inside the door to release the latch for closing. If this shaft is protruding from the dishwasher side and insert into the door slot then the latch mechanism in the doior itself needs replacing. If the saft is missing then it needs replacing. Get the model and serial #'s off the unit and take them to an appliance parts house for the proper part replacement.
With the door open and the door unlocked, put a screw driver in the latch on the door. Pull it up and depress the door open handle at the same time. the door latch will return to the open position. Release the door handle button and close the door.
If that is unclear, imagine the llatch to look like a hook that grabs the round metal post mounted on the car door post. the hook is down as if it thinks it is closed so it blocks itself. By getting that 'latch hook to go back up it will allow you to close the door thus resting itself to operate normally again.
twist a paperclip around some pliers so you have a circle opening. then hook the paperclip around the latch and pull outward with the pliers. once the latch is facing outwards the door should close again
look at the latch via the hole in the door where it closes to the tank?
is the latch faced away from the tank? if so, then grab a paper clip
and fold it so you can hook it around the latch then just pull outward
towards the tank. you might need to hold that paper clip with some
pliers. if it happens more than once then you will need to replace that