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Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.
try to use third party software. i am using this sw and it works fine for me. VueScan, the world's most popular scanner software, is used
extensively by photographers, home users, scanning services and
corporations. VueScan is a scanning program that works with most
high-quality flatbed and film scanners to produce scans that have
excellent color fidelity and color balance. It is very easy to use, and
also has advanced features for restoring faded colors, batch scanning
and other features used by professional photographers.
i've upgraded my vista printer drivers and all and it still doesn't work ont he same model. i used to run this printer on a XP but working on seperate computer can be too crumblesome. since it's a plug and play on vista with this printer.. my solution is go to windows photo gallery. under the FILE - hit import scanner / camera. - it will auto read ur scan feature. but before that. just make sure u install a scanner onto ur windows . by going to control panels and set up scanner. - connect printer to computer first when u do that. it will rauto read ur printer. the drivers just owuldn't work but the windos software helps to elimiinate the problem.