Question about Vtech INTERNET PHONE SYSTEM
Both handsets display "enter base id" after an attempt to fix a broken vonage connection through the customer service help line. i enter the number on the sticker on the base but after the restart the phone asks for the number again, leaving me completely phoneless... is there another way to find out the base id on the phone since i think the sticker might just be plain wrong?
I did try to enter the base id as printed on the base unit - yes. as stated in my original posting, by the way.
vonage is the only one giving any support for the phone in canada. and they sent me a new base unit after a few hours on the (cell-)phone with them. apparently they cannot retrieve a certain base id through the serial number etc.
so the problem is solved, though not through this tread.
Posted on Oct 21, 2007
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