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Hi, sometimes cooking spills stop the ignitor from working. Clean the cook top thoroughly and try it again. Spills can also make the ignitor go off randomly when you are not operating your cooker. Check if the ignition point where the zap comes from is not turned or bent too far from its original position. If you have a gas shut off make sure it is fully open to supply enough gas. If all else fails buy a cheap hand held ignitor to start your gas stove. If the cause is a spill which sometimes the problem can persist even after cleaning it may take a while for it to work again. If the problem is with all six burners then your ignitor probably needs replacing. When you hear the ignitor zap check to see if the electronic zap appears to jump across to the edge of the burner. If it doesn't it will not light the flame no matter how many times you try. I hope this helps you.
As it relates to 5 burner gas cooktop Model Number JGP 963SEJ1SS
First - Ignite the flame then reduce the flame to between low and medium. If the igniter continues to click, you most likely have a contact switch issue related to the problem burner.
Unplug the cook top and turn off the gas. After the gas is turned off, disconnect the gas line.
Remove the cook top.
Unscrew and Remove ALL of the burner bases by lifting them up. The ceramic igniters may be difficult to remove but they will come loose if worked out slowly.
Pull of the wire connected to the igniter.
Remove to cook top top plate from the base, exposing the internal gas valves and wiring.
All of the burners are wired in parallel. Lift off and unsnap the casing of the problem igniter switch. The repair may require something as simple as, 1- cleaning the contact strips, or 2- slightly bending the non stationary contact strip to keep it from coming in contact with the stationary contact when in the off position, or 3- replacing the switch.
Unless you comfortable and understand how electric systems and switches work, this is a job for a qualified repair person.
had same problem. Used fine sandpaper on the little head (just above the white ceramic) that creates the spark. over the years the edges of the littel metal ring had gummed up but a 1 min sanding got it down to shinny metal and it sparked nicely.
I just installed a Wolf gas cooktop and had the same problem in that all 4 burners would light just fine but the electronic igniters would not stop clicking on all four. What I found was that the electrical outlet that my gas cooktop was plugged into had the polarity reversed. I tested the outlet with a polarity testing module (you can get one at Home Depot and it checks polarity, grounding, GFI and is handy to have around, small and inexpensive). I plugged it in and the lights told me that the polarity was reversed. I reversed the wires in the outlet (exchanged the white and black wires) put the cover back on, plugged in the cook top and now it works like a champ! no more constant clicking. By the way, we had a cooktop before this one with electronic ignition and never had a problem, apparently it didn't care about the polarity.