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Julie Klein Posted on Aug 05, 2007
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MP3 player is "frozen"

I was taking a walk, listening to tunes, when the music simply stopped. I noticed the battery was low, so I tried to shut off the device. Instead of shutting off, it displayed a square with a black hole in the middle of the screen. I tried plugging it in but I still can't shut it off. Same square with black hole on screen. I can hear it making clicking sounds. If it was a computer, I would reboot it.

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  • Expert 84 Answers
  • Posted on Aug 05, 2007
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Hi jeweleye.....The procedure for resetting your nano is to simultaneously press and hold Select and Menu instantly. On your nano, it can be tricky to instantly complete this command at the precise same moment, so it might require a few tries......please update your post with your progress and/or further issues........good luck my friend

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Anonymous

  • 85 Answers
  • Posted on Aug 07, 2007

SOURCE: MP3 player is "frozen"

I would reboot it. it could be your motherboard.

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