Question about Hotpoint WMA31 Front Load Washer

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Drum wont turn

Our washing machine has been noisy for ages and now the drum seems to be jammed. If i start a program it starts to fill with water and tries to turn but sticks as if its being jammed by something. I've tried to take it apart to check but i can't even see a way to get inside it properly. just the top panel and a little panel on the back. how can i take the whole case apart? please help! james

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  • Anonymous Feb 23, 2009

    our washing machine has just stopped spinning and i have checked filter which is free of blockages what is the possible cause off this and can i be talked through sorting this problem myself. there was no noise before it stopped which does not indicate a bearing has gone and the washing machine still fills with water my wma 31 has a hot and cold fill

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Sounds to me like the rear bearing is seized up. Seeing how you describe its been noisy for ages I would say the porblem is the bearing. Its not a easy jub to replace for a novice.The entire tub must be removed and taken apart to replace the rear bearing. To take the case apart its only the front panel with the door that that will come off. there should be a wire with a spring that holds the bellows to the door. remove that and the rest should come apart from the inside. Dont forget to disconect the dor switch.

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Our washing machine wma 31 has just stopped turning the drum and can not get it to work

Posted on Feb 23, 2009

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MY GUESS.
It seems that it is repeating the same brief cycle over and over. During the move to my house the electronics re set(??!?!?) and now need to be set to the normal mode after being re connected?
Can you help?
Blessings,
Douglas

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