Downloading Problem with Motorola SBG900 Wireless Cable Modem Gateway
I have the Motorola SBG900 Wireless Cable Modem Gateway installed in my home.I use to it in my laptop.it connects to internet but when i download anything from internet it doesnt work.I just see the downloading window and the copying of icons but the progess of the download never proceeds its blank and i never see the blue bars progressing.We contacted the customer care they asked to uninstall the network and restart the laptop.Sometime after unintsalling it it works but not all time.Please suggest a permanent fix.
Re: Downloading Problem with Motorola SBG900 Wireless...
Sounds like your laptop is hit with spyware and or viruses. Try starting it in safe mode (F8) and seeing if you still have this problem.
If it works in safe mode go to grisoft.com and download the antimalware free trial. Restart in normal mode and install and run the trial version.
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DO any of these error conditions show up on the front panel display?
Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged
If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.