Question about Arris SBG1000 Wireless Cable Modem Gateway Router (493989-001-00)

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Downloading Problem with Motorola SBG900 Wireless Cable Modem Gateway

I have the Motorola SBG900 Wireless Cable Modem Gateway installed in my home.I use to it in my laptop.it connects to internet but when i download anything from internet it doesnt work.I just see the downloading window and the copying of icons but the progess of the download never proceeds its blank and i never see the blue bars progressing.We contacted the customer care they asked to uninstall the network and restart the laptop.Sometime after unintsalling it it works but not all time.Please suggest a permanent fix.

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  • Necro_bane Jan 06, 2008

    The gateway is crap it blocks p2p and the password encryption is crap, my grandfathers computer jumps onto the network with out a password or any thing, and the install software crashed and blocks me from using a network cable I can only use the USB port

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Fred Steinberg

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Sounds like your laptop is hit with spyware and or viruses. Try starting it in safe mode (F8) and seeing if you still have this problem. If it works in safe mode go to grisoft.com and download the antimalware free trial. Restart in normal mode and install and run the trial version.

Posted on Aug 05, 2007

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1 Answer

Modem suddently lost connection.
Please contact your Internet Service Provider if you are getting your provisioned speed according to your package. They need to run speed test for your account.

Feb 25, 2013 | Arris Surfboard SBG900 Modem Cable Modem...

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Searching for password on bottom of motorola surfboard SBG900
try this link

https://www.cleancss.com/router-default/MOTOROLA/SBG900

Jan 15, 2018 | Arris Surfboard SBG900 Modem Cable Modem...

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Is the Motorola SBG900 cable modem gateway a router- that is will it enable file sharing between the computers that share the gateway (one wired, one wireless). If so how is this set up?
you should be able to set up a home network you will have to enable file sharing, if you run through the network setup wizzard in the control pannel it should be fairly straightforward

Jan 21, 2011 | Arris Surfboard SBG900 Modem Cable Modem...

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How do i connect my playstation3 to play online to a motorola surfboard SBG900 modem cable modem gateway 80211bg wireless adapter?
For instruction on setting up the PS3 to connect to a router, please click on this link :-
http://fixhomenetwork.com/xbox-play-station-wii.php

Jan 15, 2011 | Arris Surfboard SBG900 Modem Cable Modem...

1 Answer

I have an cable wi-fi internet system using a Motorola SBG900 wireless modem. I have a new computer with Windows 7 operating system which I would like to connect it wireless to my internet network. However...
does the modem show any surrounding networks?

May 02, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Having problems connecting my lap top to my wireless cable modem. Its a motorola SBG900 gateway. everything seems to be connected. Im able to use it with a ethernet cable just need help geting it to be...

Ok. As per your statement your laptop is working perfectly , when you are connected your laptop with with the cable wire.So the network cable is OK. So you have to configured the wireless cable in your laptop when it is connected to your laptop. After connecting the cable wire to your laptop you have to findout the gate way of your ISP ( Internet Service Provider). To find out the gate way , kindly follow the following instructions.

First findout the IP address , subnet mask,and Gateway addresses of your ISP ( InternetService Provider ).To find out the above mentionedaddresses first open the control panel -> network connections -> local area connction -> properties -> Internet Protocol Version 4(TCP/IPV4) OR Internet Protocol Version 6 (TCP/IPV6)according to your ISP -> Properties

By the systematic selection as mentioned above you will get the IP address, subnet mask and Gateway addresses. Kindly note the Gate way address of your ISP. Then enter the gateway address in the browser and open the window. Then a control panel / a window will appear. It will prompt you to enter 1). user name, and 2) password. If you are having the user name and passwords provided by your ISP , kindly enter them in the window and click to open. Then the particulars of Motorola SURFboard SBG900 Wireless Router will be displayed in the window. Then click the wireless icon and click to enable. Hurray ! your laptop will work perfectly through wireless. If you are not aware of about the 1). User name and 2). password , you must approached to your ISP and try obtain the same for working of your laptop wirelessly.




Oct 03, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Unable to wireless connect TP-Link TL-WR841ND to Motorola SBG900
DO any of these error conditions show up on the front panel display?

Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
power outlet
OR
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged

If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.

Feb 28, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Can't connect to the internet wirelessly
Well, to avoid confusion, I'd start by doing a factory reset. Insert the straightened end of a paperclip into the reset hole and power up the device to do this. From there, the device should begin broadcasting the default wireless network with the name (SSID) of "Motorola." The DHCP server should also be enabled and if your computer is configured to receive an automatically assigned IP address your wireless network interface should pick up an IP. The security for the "Motorola" network is disabled by default.

Basic troubleshooting from there would be to try to see if you can connect your wireless computer to another wireless network that is know to be working well. Either buy and return another wireless access point or router from a retailer or head to a Starbucks or other establishment that offers free wireless. If the wireless computer is hooking up nicely with the secondary wireless network, you can refocus on the SBG900 as the likely source of the problem.

If after attempting the aforementioned procedures you find that the wireless computer continues to fail to connect to the SBG900 you might have to consider that you have a faulty device. At that point I would consider consulting the manufacturer's documentation.

Apr 05, 2008 | Arris SURFboard SBG900 802.11g/b...

1 Answer

Motorola modem SBG900
you must define DNS and Gateway!!! Go on My Network Places, right click, again right click on your network, select properties, TCP/IP and in there enter needed IP addresses!!!

Jan 25, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola sbg900 wireless modem
have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Apr 08, 2007 | Arris SURFboard SBG900 Wireless Router...

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SBG1000 Wireless Cable Modem Gateway Router (493989-001-00)

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