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Anonymous Posted on Apr 24, 2013

GE frig not cooling, both refrig and freezer. started with ice/water dispenser not working.

Water/ice dispenser lights went out, then no water or ice. now cooling stopped working both on freezer and refrig side. lights still on in both refrig and freezer, just not cooling. tried turning temps to coldest settings and still nothing. don't know if this is fixable

1 Answer

John Tripp

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  • GE Master 4,656 Answers
  • Posted on Apr 25, 2013
John Tripp
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WR55X10942 Main Control BoardGE frig not cooling, both refrig and freezer. star - 52e4d6c5-ad89-4088-a58d-197046dcc25b.jpg
WR55X10942 Main Control Board This sounds like motherboard failure. I am not sure what your model number is but that will be important should you have someone to help repair your refrigerator. These problems are common on the Artica Profile Models. I will be here to help you repair if you should choose, Thanks Sea Breeze

5 Related Answers

Anonymous

  • 291 Answers
  • Posted on Aug 21, 2007

SOURCE: GE SIDE X SIDE Dispenser problem

Sound like maybe a dispenser board short... you could try taking of the top hidge cap on the freezer side unplug the power to the board there for 30 minustes or so plug back in and see if it can reset to default and try that before u have to change board

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Anonymous

  • 1073 Answers
  • Posted on Apr 30, 2008

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Frank Chen

  • 330 Answers
  • Posted on Jul 21, 2008

SOURCE: GE TFX22CR Ice Dispenser inoperative

Check the ice maker see it is in the right position, maybe you can try pull out the ice maker and clean it and push it back, make sure the position is right.

Anonymous

  • 331 Answers
  • Posted on Apr 01, 2009

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Hi Urban Woman,

Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small). 6fb5654.jpg

Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.

Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.

This should take maybe 15 minutes to do... super easy job.

SG

p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)

p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.

Anonymous

  • 1 Answer
  • Posted on Apr 19, 2009

SOURCE: I have a GE side

Well, the solution to this problem was posted in this thread
http://www.fixya.com/support/t1295372-ge_profile_ref_ice_despenser_motor_not

It seems that the bulb in the front panel is pulling to much current as it ages and it makes the control panel in not work properly. Removing the bulb will fix the problem - just fixed mine.

Also seems to match your symptoms (works sometimes and then not others - bulb current is inconstent, light dims when dispense lever pressed - again wrong current draw).

Good luck

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