My M4018A Opal would not boot up, when connected to the computer it would connect, then disconnect over and over again. When I finally unplugged it from the computer it would say that I needed to reformat the device.
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if you want to delete music from your Opal M4002 mp3 player, all you need is use the usb of the player and connect to your computer. If the computer recognizes your usb then a folder will pop up and you choose open folder. Then you can right click on the music you want to delete from the player. That is all you have to do.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
people, i dont see the fuckin word internal storage anywhere!!!!! i have been working on this for 3 weeks and im pissed. i going to alabama state tommmorow and i have noithingnto listen to. i just wanna kill myself.
The same thing happened to me.(I have a different model but I'm sure you can solve it the same) Go to the website and download the frimware thing and it will completly clean your MP3 of data you added. At least it did for me.
me i have find the trick but it's not that easy only things you need to do is download de update device open the program and it's going to tell you searching now when you plug your mp3 keep pressing the play button until you see ready then let go go see on my computer and you'll see opal