Question about Tomtom RIDER GPS Devices

3 Answers

Tom To Rider

I have the following ongoing problems as listed below 1. Bike charger not charging - was connected by an auto electrician to the ignition on/ off wire but no joy. 2. It turns off during journeys , several times in a single journey.-Itsometimes comes back on its own , other times I have to pressand hold the on button on the right hand side of the Rider. 3. Its happened four times that it just wont turn on at all after being switched off even though the battery still has charge on it . Fortunately when eventually getting hold of a thin needle I am able to reset it and it starts working again . Please advise as Its frustrating that I ve spent £500 for an unreliable , untrustworthy product. I know That You didnt design these units but its sad that they dont quite do what it says on the box, cosistently enough. Ive spoken to severa other users on the net and many experience similar problems so I ve been nominated to try and source some solutions to these , please assist me wherever possible with this venture. Thanking You in dvance Victor 0777 867 6625

Posted by Vitor Ferreira on

  • 4 more comments 
  • Vitor Ferreira Aug 05, 2007

    Thank You for the prompt response , I will definitely do that solder bit .You are a true legend , thank You.

  • Vitor Ferreira Oct 04, 2007

    ts a sad issue isnt it mine keeps giving me hastleds too.Its a vibration issue
    The question is what is TOM TOM doing about it?

  • fat-mal May 10, 2008

    rider charges on mains charger and on in car charger but not on bike mount. I have checked supply to the bike mount and there is 12 volts at the plug in the base of the mount. help..............malcolm

  • Anonymous Jul 05, 2008

    Rider not charging from the bike cradle. I have checked the cradle and there is 5 volts present at the pins, but it does not charge the unit.

  • Anonymous Jul 18, 2008

    I tried the solder solution over a year ago. As stated, it works for a while. The longest lasting fix I have found is a small bungie cord streached tightly around the unit and bracket. This has worked for over a year, but now I have another problem. The battery is dying and Tom Tom service tels me it is non replaceable. I ordered what I thought was a replacement battery, but it was the wrong size and shape. Once I found the special bits to remove the back, I found that the battery in my V1 rider is large and round where the replacement was a small rectangle. Customer support at TomTom is a joke. They have never resolved an issue that I reported. Don't waste yout time. Buy a Garmin.

  • bagbag Jul 21, 2008

    Plug-in to power supply on BMW bikes and it stops working after about 10 hours use and won't work again. Has to be a problem with plug-in TomTom mounting unit since I can get it to work with plug in to car. Tests on both bikes show power supply hot. Have had 2 uints do this. If no help from factory soon, would not recommend this unit to anyone.

×

Ad

3 Answers

Anonymous

Yeh, im currently travelling round corsica and the pins are a joke;;;;;its on my single ktm -'à and the vibrations have made holes in the ' contacts in the back of the tom tom;;;;;it has also shortened the contacts on the holder through vibrations.....this is even after the plastic broke off after (50km of rough roads....) now need to locate somone in France who can a) speak english and b) solder!!!!!

Posted on Aug 05, 2008

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Unfortunately I have encountered the same issue with my Tom Tom Rider. I have worked out the problem is between the mounting bracket and the GPS unit. There are 4 little metal pins that spring in and out on the mounting braket that are supposed to be in touch with 4 metal cylindrical metal surfaces on the rear of the GPS head unit. This looks good in design and theory, but the GPS unit does not always make contact with the metal pins, hence allowing no charge to GPS unit and automatically turns itself off whilst riding. I have sort to overcome the issue with building the rear of GPS head unit cylindrical contact points with solder. It is a fiddly fix, but to date this has overcome the issues you have named up. A small drop of self fluxing solder is all that is required. No more than 2mm projection off GPS unit. Allow the solder to adhere to contact and move soldering iron towards the base of GPS unit. The reason for doing this is to allow the pins extra contact surface. I found my pins on the mounting unit did not line up with GPS head unit when fitting together from new. It's not easy to see this, but shine a torch light as you bring 2 surfaces together and you will see what I mean. The mounting braket pins were slightly lower than the GPS contacts. This is what causes the problem. Hopefully Tom Tom will redsign these on the next model or allow more contact space and tolerances to eliminate this frustration. Regards, Nicky (fellow Tom Tom Rider)

Posted on Aug 05, 2007

  • Anonymous Aug 30, 2007

    I need to add the above solder fix is not a sure fix. I have since had issues with my Tom Tom still cutting in and out whilst in the cradle. The vradle mount doesn't appear strong enough to support the GPS unit and any bike viabration causes the contacts to cease touching causing the GPS unit to turn off and reset itself. This can be very frustrating if you are relying on GPS to navigate you in a certain place. Initally the solder assisted to keep the electrical contacts in place.
    So I have decided to take the issue back to Tom Tom as I have read many disgruntled comments regarding this same issue on the web and I believe Tom Tom need to rectify the problem for their own future sales image. The GPS unit is fine and easy enough to operate, but feel free to try what I suggested above using solder, but I'm afraid it is not the answer...

    Regards,
    Nicky (fellow Tom Tom Rider)

×

Ad

topogigio

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This is one possible solution ww.fon.gs/ttrider

Posted on Sep 06, 2007

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

When I turn my lights on it cuts the bike off. No power, nothing. Fuses have been checked, battery is good. Bike worked great until I turn lights on.


the lights are taking all the power from the ignition system
that indicates the charge circuit is faulty
have it checked by a bike electrician

Dec 01, 2015 | Motorcycles

2 Answers

Battery and or charger won't work. Charged a full 18 hrs. Help


Possible suspects are:
1. A severely drained battery.
2. Check battery terminals for damage or corrosion, check the battery cables at "BOTH" ends for loose, corroded, or broken connectors, "INSIDE" and outside the cable harness, perform connector wiggle test and check cables with an ohmmeter if necessary.
3. Faulty main circuit breaker and or connections.
4. Faulty ignition coil and or connections.
5. Faulty spark plug, oil or gas fouled, wrong heat range or service type, wrong gap, loose in the cylinder head, broken electrode or insulator.
6. Faulty spark plug cables, leaking or broken, internal damage.
7. Faulty ignition module, switch, CKP, MAP, CMP, sensor and or any connector in the ignition circuit could have corroded, loose, or broken pins/sockets
8. Burnt exhaust valve or air leak in the exhaust system.

Nov 27, 2015 | Motorcycles

1 Answer

I have a yamaha 1991 I'm haven't problem with my battery trow the acid back wen I ride and Park


acid out of a battery indicates that the battery is boiling from excessive voltage and charge rate
Take the bike to an accredited bike auto electrician and have the charge system checked.

May 29, 2015 | Yamaha Motorcycles

1 Answer

My battery died this morning when trying to start my kadasaki KLR650 in the cold. I hooked the charger up a few hours later, but still can get no charge. I rode this bike five days ago. I charged it at...


it should have done no harm providing that you connected the charger positive to positive and negative to negative
however if the battery has a bad cell , then charging it will achieve nothing as that bad cell takes all of the charge and does nothing
have the battery load tested , then have the charge circuit of the bike tested properly by a bike auto electrician

Nov 09, 2017 | 2008 kawasaki KLR 650

1 Answer

Battery charger on green light when battery flat ,it should be on red also when charger plugged into bike, bike works ok when you take charger out bike stops working


If your bike works when you have the charger connected but doesn't whith the charger disconnected and just the battery then your battery is not charged or you have a bad connection between the battery and ebike.
If the battery charger is showing green then it normally means that charging has stopped charging and there is no current flow to battery. This could be because the battery is fully charged, OR there is an open circuit (broken wire, etc.) between the charger and battery, OR your battery is so flat the voltage is below the low voltage cut-off point of the charger so the charger is not switching on.
You need to check the voltage out of your battery and compare it to the LVC of your charger (should be specified in the user manual), but from what you have described I'd say you need to replace your battery.

Feb 27, 2011 | Electric Bicycle Motor, Bike,electric...

1 Answer

I turn ignition on lights and dash light up ,then press start button and only get a clicking noise ,the bike will not turn over.


Your batter is weak or defective. Try charging the battery with a small (1-2 Amp) battery charger overnight, or using jumper cables connect another 12 V battery and try starting the bike.

Oct 23, 2010 | BMW R 1200 GS Adventure Motorcycles

1 Answer

How to recharge the battery to KTM superduke?


The super safe way is to have a normal fully charged car battery. Link this to your battery the same way as you would jump start. Positive to positive and negative to negative. Leave for 12 hours plus, and you will have a 3/4 charged battery, all done with no chance of over charge or any other little gremlins.

Another way is to take it out of you bike and hook it up to a charger. As I do not know what type of battery you have, I cannot give you how long to leave it connected, but if you have a quality charger, then it is no problem, because it will turn it self off.

Another way is to take it out of your bike and take it to the nearest Auto Electrician and he will charge it for you.

I have not a manual for you particular model, but if you go through them, you might find one that is of help.: http://www.carlsalter.com/motorcycle-manuals.asp

Jan 08, 2010 | 2005 KTM 990 Super duke

2 Answers

Samsung charging problem


If very well could be the charging port. Have you tried a different charger?

If it is the charger port, You have 3 options.

1. get it repaired, warrant if possible
2. Get a new one
3.Get an external battery charger and charge battery separate from phone.Another battery and charger will set you back about 10 dollars on ebay2.gif.

For more information and links to the parts check the following link below.

Samsung SGH-D900 charging problem repair

May 13, 2009 | Samsung SGH-D900 Cellular Phone

4 Answers

I need to charge my battery and I'm not sure what to do. I have purchased a small charger.


all you have to do is clamp the red clamp to the red wire battery post and the black to black. Then plug in the charger.

Apr 15, 2009 | 1995 Suzuki VS 800 Intruder

Not finding what you are looking for?
Tomtom RIDER GPS Devices Logo

723 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

LP

Level 3 Expert

514 Answers

Marvin
Marvin

Level 3 Expert

85223 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...