Question about Tomtom RIDER GPS Devices
I have the following ongoing problems as listed below 1. Bike charger not charging - was connected by an auto electrician to the ignition on/ off wire but no joy. 2. It turns off during journeys , several times in a single journey.-Itsometimes comes back on its own , other times I have to pressand hold the on button on the right hand side of the Rider. 3. Its happened four times that it just wont turn on at all after being switched off even though the battery still has charge on it . Fortunately when eventually getting hold of a thin needle I am able to reset it and it starts working again . Please advise as Its frustrating that I ve spent £500 for an unreliable , untrustworthy product. I know That You didnt design these units but its sad that they dont quite do what it says on the box, cosistently enough. Ive spoken to severa other users on the net and many experience similar problems so I ve been nominated to try and source some solutions to these , please assist me wherever possible with this venture. Thanking You in dvance Victor 0777 867 6625
Yeh, im currently travelling round corsica and the pins are a joke;;;;;its on my single ktm -'à and the vibrations have made holes in the ' contacts in the back of the tom tom;;;;;it has also shortened the contacts on the holder through vibrations.....this is even after the plastic broke off after (50km of rough roads....) now need to locate somone in France who can a) speak english and b) solder!!!!!
Posted on Aug 05, 2008
Unfortunately I have encountered the same issue with my Tom Tom Rider. I have worked out the problem is between the mounting bracket and the GPS unit. There are 4 little metal pins that spring in and out on the mounting braket that are supposed to be in touch with 4 metal cylindrical metal surfaces on the rear of the GPS head unit. This looks good in design and theory, but the GPS unit does not always make contact with the metal pins, hence allowing no charge to GPS unit and automatically turns itself off whilst riding. I have sort to overcome the issue with building the rear of GPS head unit cylindrical contact points with solder. It is a fiddly fix, but to date this has overcome the issues you have named up. A small drop of self fluxing solder is all that is required. No more than 2mm projection off GPS unit. Allow the solder to adhere to contact and move soldering iron towards the base of GPS unit. The reason for doing this is to allow the pins extra contact surface. I found my pins on the mounting unit did not line up with GPS head unit when fitting together from new. It's not easy to see this, but shine a torch light as you bring 2 surfaces together and you will see what I mean. The mounting braket pins were slightly lower than the GPS contacts. This is what causes the problem. Hopefully Tom Tom will redsign these on the next model or allow more contact space and tolerances to eliminate this frustration. Regards, Nicky (fellow Tom Tom Rider)
Posted on Aug 05, 2007
This is one possible solution ww.fon.gs/ttrider
Posted on Sep 06, 2007
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