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Hp hd dvd player for desktop wont play hd dvds

Hi I have a brank new hp multimedia desktop with a hd dvd player. theproblem i have is when i insert an hd dvd into the player i can see the disc title and files, but there is no way my player can play the file. do i need to download a new software program that will play it, or is there something else i can do. how can i make hd dvd's play on my hp. and i do have a hd dvd player installed.

Posted by Jonathan King on

  • 2 more comments 
  • Anonymous Nov 04, 2007

    hp dvd player for hp pavillion won't play

  • Greywolf2u Nov 04, 2007

    Same problem. I have a brand new HP multimedia with a HD DVD player installed. When I insert a HD DVD into the player I can see the disk title and files but I can not play mhe file. Checked for updates.. I'm lost.

  • dazza1234 Nov 15, 2007

    same prob ,spent 2 hours on phone with HP they have no idea

  • lulo Nov 27, 2007

    i just can't play the transformer movie on my laptop witch is has the hd dvd.


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Just picked this all up. I have also purchased a HP M9705 and have had the same problem,,,,HP support a total waist of time. My HD disk did not play. I also have a HDMI cable....on reading the advice above I switched this to my VGA cable and for the first time the disk played (rather than showing the disk on the drive) that it plays I have to try and work out why the cable does not allow the same to be viewed...after spending hours on this I feel I may be getting there. Is it not a shame that HP cannot be more supportive...if anybody has cracked this let me know

Posted on Jan 08, 2008




Posted on Dec 31, 2007



I had this problem. Turned out that I was using a DVI cable to connect my monitor to the video card, but my monitor was not HDCP compliant. Most HD-DVD's require the monitor to be HDCP compliant for digital output (i.e. over DVI or HDMI connections). Alternately, you can connect to your monitor via its analog (VGA) input instead, but you won't get HD output. I was able to do this using a VGA cable along with the VGA-DVI adapter for the video card output.

Cyberlink has a tool you can run to see if your system is capable of HD-DVD output.
When I ran it, it gave me a red flag telling me my monitor was not HDCP compliant

Posted on Nov 29, 2007

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