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Question about Smartdisk - Peripherals - HARD DRIVE, CROSSFIRE 160GB EXTERNAL (XG160F)

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Maxtor External 500 GB Hard Drive

I had an external drive to keep my music library I had uploaded to I tunes. The drive is about a year and a half old and no bad management has ever been applied to it. The thing is about two weeks ago my computer(a Sony VAIO Pentium 4 CPU 3.40 GHz 2.29 GHz, 1.00 GB of RAM operating under Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2) out of nowhere stopped recognizing the external hard drive for unknown reasons. Every time i turned on the drive it makes noises for about 2 minutes (like if it was trying to read the disc) and then stops. Any ideas? Is the data recoverable? Help, please!!!

Posted by Gilberto Lopez on

  • 4 more comments 
  • cavan Nov 20, 2007

    Our 180gb One Touch has just done exactly the same thing - no history of problems and then nothing. Currently resigned to paying for data recovery unless a miracle comes along!

  • gigaworks Nov 30, 2007

    I just got the same problem. I've used my 500GB as a Media Center repository and this morning the drive went south.

  • dd dog man Apr 28, 2008

    i have the same problem did you ever fix it

  • dd dog man Apr 28, 2008

    my maxter 4 plus external hard drive makes a noise wen i turn it on as if something is loose it was sittin on the floor and fell ova wen all this acured now it is not bring up any data on it

  • Anonymous Jul 13, 2008

    I have external drive which is not recognized by the pc. I ve checked all connections and changed the hd jumper around without any success please advise

  • XCandy Jan 13, 2009

    My Maxtor External Hardrive (500GB) has stopped working randomly which is a pain because I had a great deal of work on it! I have tried a few things but nothing has so far worked. It plugs in as normal and makes noises, but the computer does not recognise the drive. Is there a solution to this?

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Hi, 1. "Is the data recoverable?" Yes but the manner by which it can be recovered can be either very expensive (their are firms whose specialty id data recovery) or none at all if you do DIY (do it yourself) or worst case not economical reasonable but recovery possible. I would assume that your would want to try DIY. 1.1 Run diagnostic on the external drive using scandisk, Norton Disk Doctor, Partition Magic's ChkDsk and/or Check Errors. Recovery can be done using a recovery software such as GetDataBack; or 1.2 You need an external desktop PC, a working knowledge of computer hardware. You have to disassemble the external HD and remove the actual HD. Physicall connect it to the 2nd PC (desktop) as a seconday Master either by IDE or SATA as applicable. If detected by the desktop PC in the bios, you should be able to work on it even if with errors; 1.3 If mechanical problem or otherwise, you may want to check out this posting > http://www.fixya.com/support/t162904-seagate_barracuda_7200_7_st380011a Hope this works out for you and/or give you some ideas. Pls post again how things turn up. Good luck and kind regards.

Posted on Aug 05, 2007

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On 8/5/07 Benimur suggested:"..1.1 Run diagnostic on the external drive using scandisk..."
Now let me ask you, How can I run diagnostic on a drive the computer does not recognize?

Posted on Aug 24, 2008

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