Question about Smartdisk - Peripherals - HARD DRIVE, CROSSFIRE 160GB EXTERNAL (XG160F)

2 Answers

Maxtor External 500 GB Hard Drive

I had an external drive to keep my music library I had uploaded to I tunes. The drive is about a year and a half old and no bad management has ever been applied to it. The thing is about two weeks ago my computer(a Sony VAIO Pentium 4 CPU 3.40 GHz 2.29 GHz, 1.00 GB of RAM operating under Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2) out of nowhere stopped recognizing the external hard drive for unknown reasons. Every time i turned on the drive it makes noises for about 2 minutes (like if it was trying to read the disc) and then stops. Any ideas? Is the data recoverable? Help, please!!!

Posted by Gilberto Lopez on

  • 4 more comments 
  • cavan Nov 20, 2007

    Our 180gb One Touch has just done exactly the same thing - no history of problems and then nothing. Currently resigned to paying for data recovery unless a miracle comes along!

  • gigaworks Nov 30, 2007

    I just got the same problem. I've used my 500GB as a Media Center repository and this morning the drive went south.

  • dd dog man Apr 28, 2008

    i have the same problem did you ever fix it

  • dd dog man Apr 28, 2008

    my maxter 4 plus external hard drive makes a noise wen i turn it on as if something is loose it was sittin on the floor and fell ova wen all this acured now it is not bring up any data on it

  • Anonymous Jul 13, 2008

    I have external drive which is not recognized by the pc. I ve checked all connections and changed the hd jumper around without any success please advise

  • XCandy Jan 13, 2009

    My Maxtor External Hardrive (500GB) has stopped working randomly which is a pain because I had a great deal of work on it! I have tried a few things but nothing has so far worked. It plugs in as normal and makes noises, but the computer does not recognise the drive. Is there a solution to this?



2 Answers

Louie Role

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi, 1. "Is the data recoverable?" Yes but the manner by which it can be recovered can be either very expensive (their are firms whose specialty id data recovery) or none at all if you do DIY (do it yourself) or worst case not economical reasonable but recovery possible. I would assume that your would want to try DIY. 1.1 Run diagnostic on the external drive using scandisk, Norton Disk Doctor, Partition Magic's ChkDsk and/or Check Errors. Recovery can be done using a recovery software such as GetDataBack; or 1.2 You need an external desktop PC, a working knowledge of computer hardware. You have to disassemble the external HD and remove the actual HD. Physicall connect it to the 2nd PC (desktop) as a seconday Master either by IDE or SATA as applicable. If detected by the desktop PC in the bios, you should be able to work on it even if with errors; 1.3 If mechanical problem or otherwise, you may want to check out this posting > Hope this works out for you and/or give you some ideas. Pls post again how things turn up. Good luck and kind regards.

Posted on Aug 05, 2007



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

On 8/5/07 Benimur suggested:"..1.1 Run diagnostic on the external drive using scandisk..."
Now let me ask you, How can I run diagnostic on a drive the computer does not recognize?

Posted on Aug 24, 2008


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I don't know how to save all my i-mac music into the Seagte hard drive? I've followed the instruction few times and download the software, but I just don't don't know how to save my i-tunes music into the...

open up Itunes in the top left hand corner select file from the drop down list select library then you will have options toback up to disc organise library export library import playlist and export playlist
hope this helps

Mar 22, 2011 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

My computer no longer recognizes my Maxtor One Touch III Firewire 400/USB 2.0

go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.

May 22, 2009 | Maxtor One Touch III 500GB FireWire/USB2.0...

2 Answers

Installing the external drive

In XP and Vista no need to install.
They will detect automatically.
To know, goto Windows explorer.
Find drive letter other than your local drive.
Usually called "removable disk".

Dec 26, 2008 | Maxtor OneTouch II external hard drive...

2 Answers

Power supply details for Maxtor 500 gb, external hard drive and ? manual

The PSU for my Maxtor 500Gb 9NZ2A4-500 drive is 12V DC, 2A rating, 2.1mm "plug" with centre "hole" as positive.

Regards, kbsguru

Nov 06, 2008 | Maxtor Hard Drive

1 Answer

Maxtor external portable hard drive. P/N 9NX2DC-500

first it has to be formated to work with it, use manage by right click on my computer then select disk managment from left pane

Oct 27, 2008 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor hard drive problem

it is a software issue. run the software and apply the password. i had the same problem email me at [email protected] for more assistance

Apr 20, 2008 | Maxtor One Touch III 500GB FireWire/USB2.0...

Not finding what you are looking for?
Computers & Internet Logo


Ask a Question

Usually answered in minutes!

Top Smartdisk - Peripherals Computers & Internet Experts

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers


Level 3 Expert

85239 Answers

Brad Brown

Level 3 Expert

18626 Answers

Are you a Smartdisk - Peripherals Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides