The screen is totally black with a 6" wide horizontal gray area and in the middle of the gray area there is a bright thin horizontal line. No sound. When I use the remote part of the menu will appear and the words are upside down. What might the problem be and what should I do?
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Re: Panasonic CT-32D11 TV
Your vertical output IC has stopped working. This is usually caused by the solder joints cracking loose and the IC will either short out inside or just stop working. Sometimes a small capacitor next to the IC, called the pump-up cap, will go bad and cause the IC to fail. In any case, the vertical output IC should be resoldered or replaced and all circuits checked by someone experienced in repairing TV's.
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Is it still under warranty? If not I would find a good TV Service Shop and have them check out the power supply as there more than likely a 'Capacitor' much like a battery that is going bad. Blessings, A/V Media Guy
this is most likely a problem with a capacitor going back in the horizontal stage of the tv's circuit. if the tv has a horizontal knob on the front somwhere you may be able to expand the width of the picture for while but eventually the problem will continue in which case if you know someone who knows how to replace electronic components the bad capacitor(s) will need to be replaced or the tv will have to be replaced.
Hi I had the same problem. Broken white lines across the top of the screen. This is called overscan. You need to go into the Setup menu, other settings. 16:9 overscan needs to be on. Hope this helps.It solved our problem.