Canon PowerShot A560 Digital Camera Logo
Brian Scott Posted on Aug 04, 2007
Answered by a Fixya Expert

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Battery problem Tried two different types of standard AA alkaline batteries (sony and tesco brands) and within 20 seconds of putting the batteries in, straight from the packet, the camera stops operating and says "change the batteries". have cycled through 8 brand new batteries and the same thing happens each time, do i have a defective camera? This problem has been present since i bought it 2 months ago, just got round to addressing it. it has only ever lasted for a longer time (about a day of shooting, 200 pictures) when i first used it with the supplied batteries, which were standard alkaline too.

  • 14 more comments 
  • Anonymous Dec 02, 2007

    the camera is ridiculous - no battery works - all my rechargeables get the same message after 24 hrs

  • berniehebert Dec 03, 2007

    I bought the same camera at Future Shop with the Panasonic NiMH rechargeable batteries they recommended and I have the same problem. I thought it was the batteries that where deffective and exchanged them for some other ones and I still have the same problem. One of my friend bought the same camera at another place and he has the same problem. I think there is a defect with the camera. What do you think?

  • Anonymous Dec 09, 2007

    I bought canon A560 camera from buy.com and have the same problem.

  • halbal Dec 17, 2007

    Camera is about 4 months old and similar problem just started. Get the
    bad battery indicator almost immediately, with fully charged battery.
    If I unlatch the cover and reclose, the problem goes away.



    Should I return to Canon under the warranty?

  • berniehebert Dec 20, 2007

    I had the same problem and called Canon and they where not aware of any problem. They said to bring it to an authorized dealer for repair. I think its a defect in the camera. Since I just bought it I returned it and bought the powershot a720 instead. If enough people would call Canon about the same problem maybe they would look into it more if there is a defect in the camera.

    Good luck!!!!!!!

  • Anonymous Jan 01, 2008

    been waiting for this camera to be on sale.....love the features and benefits of this camera but I'm not going to deal with the low battery flashing indicator with freshly charged NIMH batteries... and no, I'm not going to use alkaline batteries or proprietary NIMH batteries to make the problem go away...

  • Anonymous Jan 01, 2008

    I had the same problem with my A560, which I bought 1 month ago from Radio Shack. When I loaded the first set of batteries that came with the camera, it said the batteries were low. So I tried fresh alkalines and had the same problem. Then I tried freshly charges NiMH's and had the same problem. I noticed that if you repeatedly turned it on and off, it would eventually start up properly. Once it was working propely, I really enjoyed using the camera. Finally, I tried returning it, but it worked perfectly while in the store! The clerk had removed the batteries, including the small one that holds the time and date. In doing this he must have temporarily cleaned the battery contacts slightly. However, the problem returned the very next day!

    After reading about the problem and solution here I tried gently cleaning the battery contacts using a pencil with a white eraser, and the camera has been working perfectly so far! Thanks for the suggestion. Aside from this problem, I think this is a really great camera.

  • Anonymous Jan 15, 2008

    I had the Canon A560 and had the same problem. I don't think you should have to clean the contacts on a new camera. The rechargeable batteries I got are the new Panasonic NiMH 2050mAh and I also tried the older Panasonic NiMH 2100 mAh and the battery light still came on. I know someone that got some NiMH 2500 mAh and it seems to have solved the problem. But for me I didn't take any chances, I exchanged it for the Canon Powershot A720IS and using the Panasonic NiMH 2050mAh batteries and its working perfect. I took over 1000 pictures with the camera and changed the batteries 3-4 times. I like this camera better than the A560. I think the A560 needs more mAh to operate.

  • Anonymous Apr 24, 2008

    Ditto problem. Tried all above but could not get solution.



    Wish me luck.

    Rgds

    Ajay

  • NWBrownies May 15, 2008

    I have the same problem, but happened more slowly.  I got less use out of the batteries each time I changed them, my hubby works for electric company so we get the industrial batteries from work, we also tried changing all 3 batteries at once & it still didn't work.  It took about 2 months for it to completely stop working, unfortunately Best Buy only has a 14 day return policy, so ????  Love the camera when it works, very frustrating as we have a 2 year old and are missing great photos...


  • AuntieMaisie May 16, 2008

    I am having the same issue. Frustrating. Camera is hardly used so I can't see that cleaning the contacts should be the solution. Of course I will try it. I am writing to Canon.

  • dietrichj Dec 05, 2008

    I have brand new Energizer Rechargeable 2500 mAh AA batteries...as soon as I inserted them into the Canon A560, the battery light was flashing.

    I got 11 shots before the camera shut down.

  • deadbattery Dec 16, 2008

    I have the same problem...have had the camera for 1 year 4 months (1 year warranty...) and the problem started in the last few months. Have slowly been getting less and less pics out of batteries, have tried several different batteries with no improvement.



    What do I clean the parts with??

  • tundrazzy Dec 28, 2008

    Yes, same problem here. At first, I thought it was bad batteries, then I switched to rechargeable batteries then I thought I had a bad charger so I bought a new charger. Tried service on the camera's website which is

    powershot.com and kept getting error messages. Followed poster's advice on this site to clean battery terminals, reload batteries and to turn the camera on and off several times but still have the problem.

  • Anonymous Mar 02, 2009

    How do you clean battery terminals? what with?

  • rlkuhn Mar 08, 2009

    Same problem with A560. Tried several brands (alkaline and rechargable) same problem. Sent to Conon under warrenty and they fixed problem. Lasted a month and had same problem. tried to send back to Canon and they said it was OUT of warrenty and I could have it fixed for $129.00+ or upgrade for so many extra dollars.. It is a BAD design or firmware problem. Another friend has the A560 and has the same problem. I do like Canon products but this one is a bummer.

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Hi , mostly camera complaining about draining the power of the battery , actually at present rechargeable battery , Im using Nickel Hydride battery ,typical 2500mAh I use to take pictures more than 200 shoots with flush. mostly selling rechargeable battery are 750 mAh the power is shorter .

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Cleaning contacts solved problem 4 me.

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Remove batteries and clean contacts of battery's host (include cover). Check as well that contacts are not bended and didn't lost their springiness. Good luck!

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