Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore 596.75509400 bottom freezer

Food in freeze started to thaw an ice cubes melting. Unplugged refrigerator and then back in again. Refrigerator ran fine for about three weeks and then same problem. Compressor felt hot. Line in was hot.Some of the lines on right side of compressor were cool.

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  • Anonymous Aug 05, 2007

    Ran componet tests. Defrost thermostat and defrost test bad. Can't activate test to run. Stays at zero. No thermostat close. Will replace board and see.

  • Anonymous Aug 25, 2007

    Changed control board and evap fan. Ran test on tech sheet. I do have a defrost problem. Back panel full of ice. Test shows defrost thermostat closed and 120 volts going to defrost coil. Defrost coil ohm measurment checks out. Still have problem. Bad defrost heater even if ohms check out?

  • phil grass Apr 15, 2009

    Kenmore fridge model # 596.75509400 Freezer and refrigerator stop working, has happened 3 times since was purchased about 4 years ago. Unplug for a while and plug back in and works fine. Took back cover off freezer and fan motor was spinning but compressor was not producing chilled line. You can hear compressor running.

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JH, did you notice if the freezer back panel was full of frost first time it started thawing? If so you may have a defrost problem. I've had 4 of these control boards (jazz boards) fail on this model in the last week. Behind the front grill, there should be a tech sheet that will show you how to run the componet tests at the control board. Part number for the board is 12002339. This board controls compressor, defrost, damper and fans. Catriver.

Posted on Aug 05, 2007

  • Ron Marek
    Ron Marek Aug 25, 2007

    Check out the harness on each side of the heating element. I have run into 2 units that had the harness wrong. The molex pin to the heater was on the wrong side of the harness. Therefore no contact to the element. Check it out and post back, Catriver.

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