Brand new, delivered 8/1/07. Connected to Oppo DVD via HDMI. Watched an entire movie(perfect picture). During the second movie picture disappears and entire TV screen displays various color bars, after one minute screen settles down to six faint white horizontal bars and 6inch by 6 inch vertical color bars in lower left corner(similar to UPC code in appearance). Using remote to change video settings does not alter screen except to change some of the colored bars making them larger. Menu feature does not operate either from remote or TV. Audio continues to play properly. Tried various DVDs and switched to Sony DVD player through component conections with same result. When TV is turned on the standby light does not come on, or blink. Sony TV support sent email with general picture problem troubleshooting tried all with no help. All ideas appreciated.
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Re: Sony KDL 46V2500
This set does have a video problem. If it was bought locally, then, the retailer may have a 30 day return policy.
If bought online or cannot be returned, then, contact Sony, for a service center in your location:
Either way the set is to new to have a problem and you should get it resolved as soon as possible.
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HDMI ports 5 and 6 on the back of tv no longer are working. (We had a series of thunder storms so don't know if that is how they got damaged or if it was something else) but moved HDMI input cable to HDMI port 4 on tv and everything is working again. Service call placed for warranty service on tv to repair bad ports.
Your problem is related to HDMI technology not the Receiver. HDMI in it's current version 1.3b has worked out 90% of the current problems being reported by HDMI users. it's a problem with HDCP digital copyright protection and the recording industry not wanting us "consumers" to duplicate or record their DVD's. Your receiver and every other receiver with version 1.1,-1.2, & 1.2a just don't cooperate with BluRay and even HD Cable or HD Sat receivers. If you just purchased this receiver recently, return it and get an 09' model or equivalent with 1.3a or 1.3b HDMI technology. If this unit is "un-returnable" then, what needs to happen is you need to run component video and digital audio to the receiver OR Run your HDMI directly to your TV and run a Digital Coaxial to your DVD audio input on the receiver. Depending on how many sources you are running to the TV via HDMI will be limited to the TV's capability (how many HDMI inputs)
Now, if your TV is 50" or smaller, the difference between running HDMI and Component is unmeasurable to the human eye. So, if you have to run component, don't sweat it! just use good cable, ie. Monster, Phoenix, Translucent etc. I do theese installs every day, and I still prefer Component or DVI if available over HDMI. They just haven't proved the reliability to me yet and we're three years in! Hope this helps
This is an ongoing problem with Mitsubishi DLP HDTV's contact the Customer Service at 1-800-332-211. Tell them this has been going on for a while and you want the TV either Fixed or Replaced. Ask for Adrianne Hardt, she is a Customer Service Manager...... TELL HER RICK GRIFFITH told you to call.
I am in the 4th week negociations with Mitsubishi over these exact problems. I purchased my 57" DLP HDTV in Aug of 06. Replaced the Lamp 3 times and have had 5 Service calls. I DO NOT have and extended Warranty. Mitsubishi provided me with the extention in writing and stated if any problem occurred again they would replace the Unit or provided monetary compensation.