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Error: There is no disc in the drive.

I can burn DVD's but when I try to burn a CD I get this message "there is no disc in the drive". This happens with any burning software I've tried to use and I've tried 4 different programs. It also happens with every brand of CD-R or CD-RW I've tried. Again at least 4 different ones. I've got the latest driver. I've uninstalled and reinstalled the drive but it made no difference. I'll gladly buy a new one if I need to, but I don't want to buy one and then find out it was just some setting somewhere that I didn't have set right. The drive properties have "enable cd recording" checked and the really frustrating thing is that the computer says the drive is working properly. Everything appears to be fine except that it can't seem to see the blank CD's I put in. The computer is still under warranty for a few months. If anyone has any ideas I'd love to hear them. Thanks.

Posted by Dianne McFadden on

  • Dianne McFadden Aug 05, 2007

    Thanks Silverdrageon. That's all I needed to hear. I'm off to the shopping center to get a new one! I appreciate your help.

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This is a common problem I have seen over the years at my lab, it appears that the Laser for the CD, burns out, or the detector for the CD side of things fails..either way it usually results in DVD working 100% BUT the CD side if things is no good... Then ya spen ages going round in circles trying to "Fix" it when there is none, Unfortuanatly it means ya gonna have to get another unit :(

Posted on Aug 05, 2007

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The drive plays DVDs and can read doc files, but

This problem is normal and exists with many CD/DVD drives.
On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.

What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.

Hope that helps,
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Computer does not recognize it as a CD RW drive

When you try to write data to an optical disc, you may experience any of the following symptoms:

* You receive various disc write error messages.
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* You experience issues with third-party programs that you use to write data to the disc.
* You cannot read the disc in all versions of Windows.
* You cannot read the disc, or some files on the disk, by using an MP3 player.
* When you add files or folders to a disc that already contains data, some files are lost.
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TROUBLESHOOTING

Troubleshooting specific errors
If you experience one of the following errors, follow the appropriate steps to resolve the error.

* There is no disc in the drive. Please insert a writable CD into drive.
This error can occur if the CD-R drive or CD-RW drive is not recognized as a recordable device. This error can also occur if the device driver has been corrupted. To resolve this issue, see Method 3 in the "General troubleshooting" section and Method 1 in the "Advanced troubleshooting" section.

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when you access the CD-ROM drive, the DVD-ROM drive, or the CD-RW drive
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Cannot delete file name. Files on this CD-ROM drive are read-only. You cannot copy or move files over to this CD-ROM drive.

This error message can occur because individual files cannot be deleted from the CD-RW. You cannot use the CD disc recording feature of Windows XP for random-access storage while you are writing to disc.

To set the service to Automatic, follow these steps:
1. Click Start, click Run, type services.msc /s, and then click OK.
2. Double-click IMAPI CD-Burning COM Service.
3. Under Service Status, click Start.
4. Try to write data to a CD.
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According to hp help and support
When using iTunes for Windows you may get a disc failed error. An unknown error occurred (4280)
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  1. Close iTunes and any other files and software that are open.
  2. Click Start , My Computer , Drive C: , Program Files , iTunes , and CD Configuration to view the files in the CD Configuration folder.
  3. Locate the file gcdrtype.cfg in the CD Configuration folder.
  4. Right-click the file gcdrtype.cfg .
  5. In the drop-down menu, click Open (you may need to select Notepad ) to edit the file gcdrtype.cfg in Notepad .
  6. In the Notepad window, scroll to the bottom lines of the file gcdrtype.cfg .
  7. Locate the line that reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05
  8. At the end of this line add " | NOSENDOPC " (the first character is a blank space), so the line then reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05 | NOSENDOPC
  9. At the top of the Notepad window, click File , Save .
  10. At the top of the Notepad window, click File , Exit to close the window.
  11. At the top of the CD Configuration window, click File , Close to close the window
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You should now be able to burn an audio CD without displaying this error message. ---------------------------------------------------------------------------------------------If this answers your question please rate this as fixed.
Thanks for using fixya support..You have a wonderful day
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