I tried a suggestion from this forum of seeing if the auger moves freely when turned from the back of the ice bin (it does.) Then I checked to see if the motor was getting voltage when I pressed the door dispenser (holding the door closed button in) This revealed the problem, but I don't know how to proceed. Is there a fuse or something I can check? Frig in 6 weeks out of its one year warranty!!!
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Re: Ice maker won't dispense ice
The next step would be to use an "Ohm-meter" to check the switch on the door that is supposed to activate the auger circuit.
If the switch is good, then you need to check the wires leading up to the switch for available voltage. (Keeping in mind that you may not get voltage on that line unless the "door closed" switch is closed.)
If you have good voltage there, then you need to check the wires leading to the auger motor to see if the voltage gets to the motor. If the connection is good, and you get voltage to the motor, then the motor is faulty.
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You have a cube of ice jammed between the rings of the auger...this stops anymore ice from moving out of the auger...
remove ALL of the ice from the tray and the auger and then let it refill... then it will work again...
try and remove the ice bin.the watch the auger motor while the door is open and the switch help close while some one is tryind to dispence ice.if the auger turns the check and see if the u shaped braket is stripped you can tell this by grabbing it and turning back and forth it should only move one way.if it does not turn then the auger motor does need to be replace.make sure to check the wiring as well.if the motor turn check th is bin and make sure there is no ice jammed in the teeth of the auger this wolud stopp it from turning.i hope this was some help to you good luck. would like to here how things go for you.
It is run by an auger motor that is energized by the switch when you press the lever with a cup on the door. Open the door and find the auger drive.....it is usually behind the ice bin. try to turn it by hand. You should be able to turn it....if not it is either frozen or locked up. A lot of times I just take them out and run hot water over them till they defrost. Another thing you did not mention is if the cubed is works. If the cubed ice works but not the crushed then the problem is the selector solenoid. There is a solenoid that switches from crushed to cubed. Usually you can see it next to the auger drive. It should freely move up and down....if not, it is frozen and needs to be thawed. The last thing it could be....but rule this out if the cubed ice is working.....the switch that is energized by the lever on the door could be bad. The auger motor and the selector solenoid are located in a white box behind the ice bin. Pull out your ice bin and you will see a box with the drive sticking out and the selector solenoid to the left. try to move the selector up and down with your finger......if it wont move or if it moves itself back up then it is probably frozen. If you look towards the bottom of that white box you will see 2 screws on each side of it, remove those and the box will come out and you can defrost it. You will have to take the icemaker with it on most of them. Just remove the screws and lift it out. Hope this helps
If you remove the bin and look on the bottom of it you will see a rod running from front to back,this opens and closes the crusher see if it moves freely, if not dump the ice and rinse the bin out with hot water till it moves freely,if so,with the door open set the dispenser to cubes leave the bin out push the light switch in and hit the dispenser button you should hear a loud pop and see the actuator by the auger motor move up,and drop down when you release it.
Ouch, if your auger won't turn, pull out the ice tray unit. At the back you will see the gear for the auger unit. Try and move it, both clockwise and counterclockwise. If it won't turn - you have a motor problem and needs replacement. If it turns too freely, then you have a weak motor and it will not push the ice.
Take a hair dryer and heat the auger drive gear. These will sometimes get moisture on them and freeze up. Turn the refrigerator off first. Then remove the ice bin. The "U" shaped drive will be in the back. After you have heated it thoroughly, try to move the gear manually. Resume power and try it again.
Have same or similar problem. MY problem turns out to be that the Auger turns fine, but there is a little metal blade that attaches to the end of the auger and transfers the spin action into this auger "hopper" (for lack of a better term) which actually accepts the ice that has been moved from the back of the ice bucket by the metal auger and then dispenses the ice into the hopper which falls into the glass. the issue is one of crappy design. It turns out that this little blade has a rectangular opening in the middle that the rectangular end of the auger fits into. If this rectangle opening gets stripped (as mine has done, and ALL are likely to do) then the auger spins, the ice is moved forward but none are picked up by the hopper, and none (or very few) fall into the glass. Everyone should check to see if this is the case. If so you may need to order a new blade, or a new auger, or a new refrigerator.