Hello everyone, My Garmin Quest does not receive signals of satellites, i'e I can turn it on, all functions are working, but it is not able determine his position. It is "searching for satellites" all the time and doesn't find them. I tried it outdoor in the open field, so it is not the matter of low signal. Does anybody could help me with it or at least to advice some repair shop for repair out of warranty (better in Toronto, but I could send it to another place). Thanks in advance, Ilya
Hello,
I got the exact same problem and I solved it. The problem was a bad contact between the flipping antenna and the unit.
On the back of the unit, removed the two screws on the right side, beside the flipping antenna.
Take care there is a spring that can fly away.
Remove the part that was holded by the screws.
Removed the flipping antenna (pull on right slowly).
On the antenna connector on the unit, there is a ring. That ring was loose.
Tight it.
Put every thing back.
It solve the problem on my Quest 2.
Clermond
Posted on Jan 13, 2009
Thanks for the info, I have done as suggested and it has worked although you have to be very accurate with the soldering iron not to short out the electrical connections on the PCB while resoldering the aerial connection. Another solution to the problem if the thoughts of delving into the innards of your Sat-Nav scare you is to purchase an external aerial for your Sat-Nav Garmin product number 00-10702-00
Posted on Jan 01, 2008
The above solution works even for the case when acquisition performance gets degraded. In my case it would take a very long time to acquire if at all. When removed the antenna,the gold piece remained inside the antenna as it should but eventual broke free after three disconnects of the antenna connector (which by the way takes a little force to separate the gold connector). After removing the back of the patch which just held on with adhesive, I soldered the patch side of the connector back as described above the unit began to work as new. My guess is the solder connection was either cold or beginning to separate causing degraded acquisition performance
Posted on Sep 24, 2007
Hi, I have had the same problem. It is the aerial. Garmin have not madeit very strong. I would assume it is that as mine has done it now for the 2nd time. If you undo the 2 screws on the right hand side and remove the small bit of plastic to the right o the aerial the aerial should slide out. If the little golden piece is left behind, that is the problem. it needs to be soldered back on to the aerial. NOT a big deal for someone who can handle a soldering iron. Troy
Posted on Aug 21, 2007
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Thank you Guest and Inegrin,
I've seen only today the answers and will try to do it later.
Thankis again,
Ilya
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