Hi, it seems u r facing some trouble while receiving calls,. well, there's no such optional setting which would turn the flip speaker on/off,.. hence its clear that the prob is with the flip, my best advice is to give it for an authorized Motorola service center (as your phone comes under the warranty period i guess), and wait for the best to happen,..
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Hi, when you start using a phone with speaker and earpiece,it means that the earpiece inside the phone that allows you to hear others when they call you is faulty,and you will need to replace it,for you to stop using the speaker.