My MP3 philips HDD1630 doesn't turn off, is just frozen in the screen Gogear, no matter what I do, plug it to the computer o the electrical power nothing changes, I tried to reset it using the power button and the volumen + but the problem persist.. Can you help me?
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Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
-Tha Mp3 Doctor
Posted on Feb 11, 2008
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reset works, but when i plug it in, it goes back to the "GoGear" screen and wont change. . .
YES,ITS BEEN LIKE THIS FOR A YEAR NOW,PHILIPS COMPANY DOESNT WANT TO HELP ME,DEY DONT WANT TO REPLACE IT OR NOTHING,I DNT KNOW WHY?PLZ IF ANYONE HAS A SOLUTION CONTACT ME AT [email protected]
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