When your computer won't boot past the title screen or
start-up screen, it usually means you have software problems or a virus.
Almost all Acer computers come preinstalled with a Windows
operating system, which allows you to troubleshoot the operating system before
locking up during the start-up screen.
Whether your problem is hardware or software-related, this
technique allows you to access your desktop to retrieve all the items you want
from your hard drive before completely reinstalling your operating system.
Click the power button. Within the first 10 seconds, a BIOS keystroke should
pop up.
The keystroke to access the BIOS is usually the
"ESC"+"SHIFT" keys.
"F8" is also an option for getting to the BIOS.
After keying the keystrokes, the BIOS screen is displayed.
Navigate through the BIOS system, which is the first
system that your computer accesses.
The BIOS contains several commands and options to scroll
through to modify various ways to start up your computer or reinstall the
entire system.
It contains the booting options of your computer.
Navigate to the
desired option with the arrow keys and select "Start in Safe Mode."
Safe mode is an operation your computer can run in which it
doesn't use full capacity of your computer's hardware or software, but allows
you to navigate to your computer's desktop and hard drive, regardless of an
existing virus.
Restart your computer in Safe Mode and wait for it to
boot.
After navigating to your desktop, begin dragging and
dropping any information you want to save onto an external hard drive or USB
thumb drive before the virus corrupts the files.
Instructions
for booting your computer in Safe Modehttp://www.columbia.edu/acis/security/articles/data/safemode.html
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