It thinks the ink cartridge is not installed, but it is

were they 'refilled' cartridges ? Lexmarks are sensitive to that...they have a chip in their tanks that you have to change/reset....you can't just refill them with ink.

Tallon41

Hi Marianne,

Please go through this below web site

http://www.dell.com/support/article/in/en/indhs1/sln148926/how-to-troubleshoot-inkjet-cartridge-issues-on-your-dell-printer?lang=en

let me know if this fix the issue.

Regards
Vikram

hi, your best course of action is to approach kodak customer care ( my mother worked with them ) directly and explain your problem , please keep any proofs of purchase handy as they will want copys etc

i need insteled solfwere of the mfc-640cw

It's mean your catridges overflow even from brand new catridges after a several prints or right after you refilled the catridges. Check to see if ink are smeared on the holder where the contact panel with the catridge. I have the same problem which I think lexmark have a proble and overlook.
Solution:
I use the klennex with a few drops of water to dampen and clean off those contact on the holder and my printer work again.
The refill ink work very well if you let it sit 24 hrs. Then before you print anything, you should run aligned the catridges a couple times then run clean catridges a couple times.
Print the test page to see how it's look and way you go.
Be sure not to leave any debris of klennex on those holder contact panel.

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.



regards
iversh

A very helpful rating is appreciated for answering your query...

Hi,

some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.

Mike @ Compurepair.

I think one of your cartridges is pretending to be a black cartridge. Are they refilled carts?

Try this while standing on one leg.

1. OPen ink caridge lid.
2. Remove the affected cartridge.
3. Close lid
4. Try to print. This will fail, but that is ok.
5. Open the ink cartridge door again.
6. Remove the other cartridge.
7. Unplug the unit.
NOTE FOR THE NEXT STEP
This can be risky and I asume no responsibility for pressng too ******* the contact points, havng too much alcohol, using the wrong kind of alcohol, or not using alcohol or other such problems that can occur.

8. Using ONLY alcholo lightly brushthe contact points
9. Lightly clean the cartridge cotact points.
10. Plug in the unit
11. Install the cartridges.
12. Go through the alignment process.
13. Switch to the other leg, those with one leg only are exempt.
14. You just might be ready to print again.

I know this sounds crazy but this just worked for me.

Callan

hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

oke


cropp

hi just fixed my 6110 hp by pulling out spring wire that is on right hand side where black ink cartridge gets inserted i think it was preventing a good contact

i did this after following all other help hints including cleaning heads etc and replacing with new ink now it works perfect hope this works for you too