Dropped camera and don't know if it is fixable

Sorry, but this is not user-fixable.

If the lens has not been dropped or misused, then send it to Sony for repair, it may even be under warranty. If they find evidence of accidental damage or misuse then they will send you a repair estimate and you can decide whether to go ahead or to buy a replacement. You might decide to buy a used replacement, but bear in mind that there will be no warranty and you cannot absolutely know the usage history of that lens. Pre-owned Sony lenses and cameras are often not a good choice as they are built to keep costs down rather than for durability.

When you get the repaired lens back then test it thoroughly and use it very regularly for a few months. I have found that Sony official camera repairs are not always to the highest standard and if you uncover a faulty or careless repair a few months after they return it to you they usually try to wash their hands of the problem.

It seems that some small part inside the lens is broken and prevents moving. Usually not fixable by user :-( I am afraid you will need help of service personnel.

Hi, its better you bring to service center and request for estimation first before they proceed to repair. Im am repairng Casio and Kodak digital camera and usually the damage parts are only gear which is very cheap. sometime only adjustment were doing as long all the parts inside of the lens are still ok .
thank you

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

One of the internal lens assemblies has probably come loose inside the lens. It happens often when the camera gets dropped. It requires major disassembly of the camera to get the lens unit out to work on it. Usually costs around $68.50 to fix.

Bob Kilbourn
www.CameraRepairs.com

the answer to that question is really up to you.  I'd try to repair it once again and if that failed, I'd go to Walmart and buy a new camera.

You can buy a new A590 for under $110 these days, so the professional repair option may be out. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

You can try to pull the lens back into its socket, and it might work again for a while. Usually when the lens barrel is forced of track, something is broken in the process. Plan on installing a new lens.

This is not a simple fix
Indeed it may not be fixable
With so many new models coming on line all the time parts are usually available
Kodak Support will advise

You will not fix it, the mechanism is not usually fixable If you take it apart ,you will then need the new camera.