Hi please help, i have changed over my philips dvdrw1640 drive to my older dvdrw416 as the draw on the 1640 was not opening. But now the dvdrw416 does not seem to be working. The draw opens and closes ok and i can see the new drive in device manager, i also updated the firmware from 1.2 to 1.4, but when i place a blank disc in the drive neither the cd or the dvd lights, light up. I am using xp home. Any advice would be great.
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Usually, there's a pin hole beneath the tray that come out. If there is a pin hole, get a paper clip or safety pin and insert the pin or clip into the pin hole and push. That should pop the disk tray out.
Either your CD/DVD drive is dirty & needs to be cleaned, or the drive has gone bad & needs to be replaced. First,
try to take the drive off the laptop. Open the drive & blow
compressed air into it (from a can of compressed air) to clean it. You
could also clean the lens (the small round glassy object inside the
drive) using lens cleaning tissues & lens cleaning fluid. If this did not fix the problem, you will need to replace the CD/DVD drive with a working one, or use an external CD/DVD drive
This usually happens when you close the drawer with no disc in it. There is a strong magnet inside the DVD-drive that keeps the spinning disc in the correct position. But when the drive is empty, the magnet is connected to tough to its counterpart (no disc in between) and the worn out motor and/or transmission (belt) is not able to pull them apart in order to open the disc tray.
How to fix - "brute-force-attack":
Press OPEN and give the disc draw a couple of decent slaps (or snap at the tray cover with your forefinger) until it opens. Repeat procedure, if motor stops before drawer is open.
How to fix - "high-tech-approach":
Disconnect power chord. Locate the slot provided at the bottom of the device, near the smaller, left clip holding the front panel. Insert a screwdriver into it at the far right (when viewing from the front), so you can push a small white plastic-lever-thingy (can be seen thru the slot) to the far left. Now the tray is partly opened and can be pulled out completely.
Don't you never ever close your old machine with no disc in the tray - or just start over again...