Color intensity= poor

Whats the question?? if poor quality printing, it could be dirty ink cartridges, dirt on the print head, poor quality paper ??? try looking at the printer settings, sometimes they may be set to economy rather than top quality printing.

the PHD transfers the image to the printed page and when it starts to go bad the images can become dull or faded and even blurry or totally missing. Id recommend the PHD be replaced and it should resolve your issues.

Hi,

Here are some steps you can check to resolve your issue.

Check if the ink cartridges are low, specially the color black since if the black is empty, you are using the colored cartridges to print black. If the cartridges are newly replaced check the cartridges by reseating it. Try to consider changing the print quality high but doing so will use more ink. If still the same try to clean your printer heads.

Here are the instruction for cleaning your printer.

Open the printer tool box. (open a word, then click on file then print, choose properties, then services)
click on clean the print cartridges, then clean. Do test printing as well to check if the color is correct. If still the same calibrate the color which can be found in the same menu.

For more information here is the link for step by step instruction with visuals.

Hope this will help you resolve the problem.

Thank you for choosing fixya

there is small preset in LSU pcb (laser scanning unit) exist at lower side of printer for laser intensity
try to adjust that preset slightly low level (anti clockwise)& check the result both color & b/w

restore the properties.... set as "print in grey scale" or "print color as b/w images"...
also if the print become less or more dark you can change the settings to print whit more intensity or less...
there is no necesary change all your documents as "watter ink" only change the print options to fade to black

Adjust the driver settings and you will have success.

transfer belt worned out.

Gray print does not use black ink. It only uses the color cartridge. I assume you already changed the black cartridge. Make sure it is the right one for your printer and it is not a generic refill. The generic might be OK but I wouldn"t trust it complety. Make sure your cartridge is properly seated in the holder.

u better try this ,remove color catridge from the printer,switchoff n switch it again with black catridge only,the printer will give catridge error dont worry ,n try to print any black font document from the printer n see does it print black,n reply
thnx

Hi, the problem seems with the logic board inside the printer, are you in a position to open the printer and try some stunts, that is only if you have done it earlier.. let me know??