I have had my printer for a couple of years now and this is the first time I have had a problem. All of the sudden it acts like it is going to print something and then it beeps repeatedly and says that the paper did not feed. This has never happened before. We have tried to print with only one piece of paper, with a few pieces and also with a small stack. It does the same thing no matter what we do. Please help.
My old Brother printer stopped feeding paper. Finally after i cleaned the rubber rollers with the solution used to clean ink printing heads (not alcohol) it seems to be working fine. I also filled the ink cartridges and this may have helped since I've seen reports that low ink could cause these printers to act funky.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has written 50 answers of more than 400 characters.
Re: paper won't feed
The paper is pulled in with rubber traction wheels on a rotating rod where the bottom of the paper sits in the loading area. If these rubber wheels get slick or hard, they won't pull.
Buffing the rubber wheels lightly with fine sandpaper will restore the wheels to the rubbery texture they need to pull the paper. But be SURE to completely clean any abrasive dust out of the machine before use.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I fixed mine!! I cut a letter size paper in half lengthwise (so it was skinny and long). Held the printer on my lap with both top and bottom trays open. I noticed the white pegs and skinny black roller inside were turning when I turned it on, so I waited til they were spinning and slid the paper between them along the right side. (Kind of a reverse feed). Had to do it between the crazy ink returns. Yes, the paper crumpled a little, and I did it a couple of times with a couple of papers. Something gave, because after that it started feeding properly again!
There are a couple of possibilities. First is a little piece of paper could be stuck somewhere along the paper path and is causing one of the feed rollers to not grab the paper evenly, which will make the page twist on most of the models in this series, if you pull the paper out and take a flashlight and look up the feed path you will usually see anything in the feed path near/on the rollers at the top.
Another possibility is one of the feed rollers is old and worn out (If machine gets heavy use) and it will cause same issue.
Also light paper stock can sometimes be too thin for the rollers to grab properly and cause it to twist and slide around. This is usually more of an issue with gravity/drop feed printers but can also occur on front feed style too. Usually 20lb stock is good, but if thats doing it, you can try going to a 24lb.
most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck