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Question about i-mate JAM Pocket PC

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Sreen Alignment Problem

My I-Mate Jam was sent in March 2007 for repair because it was freezing. It came back this August but still with mulfunction. I cannot access the programmes. It greets you with the I-Mate screen then a Windows Mobile screen asking you to tap the screen to set up my Pocket PC. When I tap the screen, the does not respond or come to where I have firmly tapped the screen - it goes to opposite direction. I do not want to send it in for repair because it will stay another more months before it comes back to me again and it is still under warranty. I think the best option is to get advice from you guys. Your advice is higly appreciated.

Posted by Ezekiel Thipe on

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Anonymous

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I have a similar problem but it related to two strange factors: A) The screen was pretty dirty, though I didn't think so. B) The RAM was low. I got a third party application which clears out the onboard RAM and all programs began to work better, including alignment. I'm two years into my JAM, wish it would take Windows Mobile 5 and will probably graduate up to the next HTC product soon. For all the foibles, it's still an incredible all in one device.

Posted on Sep 24, 2007

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The problem is that The touch sensitive layer (above the LCD) is Damaged which normally happens if some kind of pressure is applied on the screen ( like Keeping it in the Pocket of ur jeans Pant)_ I am afraid that u have to send it again so the the touch screen can be replaced.....as there's no other soloution.

Posted on Aug 03, 2007

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