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Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon MP830 Scanner

I can't get my scanner to work and I didn't get an instruction manual or CD in the box. What can I do to make it work?

Posted by Jose Zavalza on

  • Anonymous Jan 30, 2009

    cannot communicate with scanner

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1 Answer

Greg Cann

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On the following link you can get manuals & software: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=12804

Posted on Aug 02, 2007

  • Greg Cann
    Greg Cann Aug 15, 2007

    Please provide some feedback so I can help you solve the problem.

    Were you unable to get the manual from the link I provided or is there some other issue?

    Best regards,
    Informatica.

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1answer

Hi is it possible to change the scanner lamp on a CANON MP830 ? TKS

Alas you cannot get the lamp on its own. The scanner comes as a complete assy under the part number QK1-2222-000.

Once you have the covers off its just a case of swopping the scanners over. there is no setup of the scanner. Its just works. Well hopefully...
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The error message- Release the scanner lock- came on with the scanner UNLOCKED in the first place. I've troubleshooted and (flipped switch) unlocked scanner- several times- and turned MP830 off and...

I am not 100% sure on this but I do know that most printers and scanners when straight out of the box sometimes have tape or some foam that they use to keep the bits that move around from moving. I would check your manual from end to end and if you dont find anything in it then I would contact tech support for Canon as it may be that this is a bug of some sort that they may already have a fix for.
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Scanner not working

You need to check the operator's manual. For the messages it gives, there is usually a solution for it.
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What canon printers/scanner/copiers are compatible with imac 10.5.5. MP830 is certainly not!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=12804#DownloadDetailAct


File Name and Description

MP780 Scanner Driver Ver. 12.13.0 (Mac OS X)
mp780osxsd12130ej7.dmg
MP780 Printer Driver Ver. 4.8.3 (Mac OS X)
mp780osxpd483ej7.dmg
PIXMA MP750/780 ScanGearStarter Ver. 1.0 for Mac OS X
MP750780SGS10MX_EN.dmg

Drivers

MP830 Scanner Driver Ver. 12.13.0 (Mac OS X)
mp830osxsd12130ej7.dmg

MP830 Printer Driver Ver. 4.8.3 (Mac OS X)
mp830osxpd483ej7.dmg

Software

Easy-PhotoPrint EX Ver. 2.0.1 (Mac OS X)
eppexosx201ea8-2.dmg


08/27/2008
MP Navigator Ver. 2.2.3 (Mac OS X)
mpnosx223ej7.dmg


Easy-PhotoPrint Ver. 3.7.0 (Mac OS X)
epposx370en.dmg

Firmware
File Name and Description Version File Size Date Posted
MP830 Firmware Upgrade Utility Ver. 1.13 (Mac OS X)
fump830osx113en.dmg



Guides and Manuals
File Name and Description Version File Size Date Posted
On-screen Manual for Macintosh
mp830osmosx100us.dmg


User's Guide
mp830_ug_us_v4.pdf

Easy Setup Instructions
mp830_esi_us_v1.pdf

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CANON PIXMA MP830 Error Msg: Scanner not working correctly.

the error message: "Scanner is not operating correctly." The scanner is definitely unlocked.
2helpful
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Canon mp 830 getting error 5000

Canon site if the link does not work just go to canon.com -> support-> select Multifinction --> Inkjet --> Pixma MP830

Then type in - error code 5000 - (Leave off the " - "
Select #3 - ERROR LCD: Error code (5xxx through 9xxx) appears on the display -

1. Press ON/OFF switch to reset the multifunction device
2. Press Stop/Reset and ON/OFF to reset the printer
3. Removing paper jams MP800R / MP830 / MP530
4. The MP830 may require repair
5. Unlock the scanner lock switch (MP800R / MP830)

The links above detail each instruction. If they do not work here then got directly to the Canon Site.

Basically at one point there was a paper jam so clear it and then reset the machine.
Worked for me. Good luck to you :)




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5answers

Instruction manual

Open the top cover to the scanner, the lock switch is on the left hand side of the glass. It is about 1 1/2 inches oblong and SLIDES back and forth. The switch is black with 3 lines across it. Are you able to see it now? And your answer is ????

Brenda
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Canon MP830 wont scan

you have to use other programs such as photoshop to use the scanner
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Scanner lock is on

Do you not have a manual or 'get you started sheet?' It is the first thing you do when unpacking a scanner is to unlock the shipping lock. In all probability it is under the scanner base so if it is a lifting item[to access the printer] check there,or on the backplate of the scanner where all the sockets are. Failing that get onto the Tech support site at Canon.
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Scanner lock is on

the luck for a scanner is usually located under the device near whenr the head is parked. Have you looked. Check the manual Go to canon for Tech Help Take a look through this lot http://www.fixya.com/support/p466666-canon_printer_mp830_all_in_one/solutions
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