Question about HEWLETT-PACKARD CP5225dn Laser Printer

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HP CP5225 printing from iPad problem

Prints with a blue(cyan) cast and tone drop out

Posted by John Carey on

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Ben Johnson

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HP has a list of solutions for print quality problems. Have you tried all the solutions suggested here?

Troubleshoot problem for HP Color LaserJet Professional CP5225 Printer...

There were also a couple Mac specific solutions available (links look the same but are different). Both solutions are about prints being different than expected.

Troubleshoot problem for HP Color LaserJet Professional CP5225 Printer...

Troubleshoot problem for HP Color LaserJet Professional CP5225 Printer...

I am an HP employee.

Posted on Jun 26, 2014

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1 Answer

Printer will not print blue, prints pink instead


Blue is made from magenta (pink) and cyan ( sky blue), if your blues are coming out pink then they are missing the cyan component.

In your machine this could be caused by a blockage in the printhead, the cyan cartridge being empty, an electronics fault, a boma pump fault (the squishy black thing on the base of the cartridge). Check your cartridge first - if it feels lighter than the other it is probably empty. Sometimes there is a fault where the entire contents of a cartridge (usually the cyan) can be emptied in a matter of days or less. If the cartridge is unusually empty compared to the other colours - refer it to HP.

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replace the cartridge or give it a good clean

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1 Answer

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If it is only a blue dot then likely your cyan cartridge is bad. Try another cyan cartridge.

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1 Answer

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Everything you say refers to Cyan (Blue). This is not uncommon with HP printers. I would try another Cyan toner but shake the cartridge first before removed any seal or pakaging.

Good luck

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1 Answer

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Hello,

This type of problem is caused by a bad transfer belt assembly. You can get a replacement from Office Depot, Staples or many places on the internet. The part number for the assembly is RM1-2759.

I hope this helps you, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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Try taking a look at your printheads. Have they been installed for some time. You may need to change them. Start with the Cyan first.

Inkworks
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1 Answer

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Hi

HP uses a system for black that prints a base ie: Cyan / *blue then overprints it with black...

Sounds like you are either out of black or you have an ink clog?

If so... you need to use a print head cleaner like Magic Inkjet Flush you can get a kit on Ebay.

Good Luck!

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