Question about Creative Labs ZEN Vision:M Digital Media Player

My zen won't charge!!

I've had a few problems with my 30gb zen since I bought it in that it freezes alot and it won't play movies. But the problem Im having now is that it won't charge! I reinstalled the software on my PC last night and had to reinstall the zen cd, but now it won't charge. It goes on but thats it. It doesn't even come up under 'my computer', so I can't get the files I eed from it, I've tried it on different PC's before and it would only work on my PC at home, and now I have no way of charging it! Can anyone help? I'd really appreciate it.

1 Answer

Anonymous

Some USB ports are not powered. I've had problems on certain computers with it working/charging correctly. Laptops especially. Car charger works great everytime. Go figure. Some PC's may have an older version of WMP on it, which somehow gum's up the detection processes. Make sure the PC has WMP 11, and the drivers you need/Creative software on it.

Posted on Aug 09, 2007

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Connection Problems:
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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My zen won't charge!!

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